The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements. Responsibilities may also include software quality assurance testing.
• Conducts complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.
• Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.
• Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks and recommends solutions; ensures annual organizational reviews of standards and procedures are conducted.
• Documents findings and performs root cause analyses to provide recommended improvements. Independently recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures.
• Ensures all corrective actions are assigned, documented and completed. Verifies traceability in project work products. Gathers, maintains and creates reports on quality metrics.
• Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
• Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness.
• Acts as advisor and mentor for junior members of the team.
• Makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems.
• Has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others.
• Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Oversees management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary action and terminations
• Defines strategies to drive Data Quality measurement, produce Data Quality dashboards and reports, and implement Data Quality strategies to effectively govern data and improve Data Quality
• Lead data improvement initiatives, processes, and creation of tools in line with
  requirements
• Develops standards, procedures and guidelines for businesses and functions to better address Data Quality Management socialization and validation of these standards, procedures and guidelines
• Integrate subject matter expertise to guide the relationships with Data stakeholders with documentation of Data Quality standards, procedures and requirements in line with Cit’s guidelines and Operating Model
• Influences decisions through advice, guidance and/or facilitating services to others in area of specialization
• Report Data Quality issues through Citi’s corresponding Data/Issue management process Contributes to the development of new techniques and processes for the assigned business or area
• Oversee activities that support data quality resolution, and to optimize metrics reporting process
• Support senior management strategic vision
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable rules, laws, and regulations, adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating managing and reporting control issues with transparency

Qualifications:

• 8-12 years experience in an IT Quality role or Quality Assurance (QA) experience in the Financial Service industry preferred
• Demonstrated execution capabilities.
• Development experience in a fast-paced, time-to-market driven environment Experience with test automation, test scenario and test scripts creation and modification Comfortable with writing complex queries Experience with reporting tools. Hands on experience with testing automation tools.
• Project management experience preferred
• Experience in requirement reviews & able to identify, communicate and document discrepancies.
• Understanding of QA within the Software Development Lifecycle (SDLC) and QA methodologies
• Understanding of Quality Processes
• Demonstrated logical analysis skills, attention to detail and problem solving Proven ability to work to deadlines
• Consistently demonstrates clear and concise written and verbal communication skills
• QA Experience in defining, designing & executing test cases
• Demonstrated logical analysis skills, attention to detail and problem solving Proven ability to work to deadlines.
• Consistently demonstrates clear and concise written and verbal communication skills
• Experience in end-to-end functional testing of application including requirements understanding, test scope defining, test data preparing, test case and scenario development, test execution, results analysis and sign off report.

Education:

• Bachelor’s/University degree or equivalent experience
• 8-12 years of experience in testing and software quality assurance
• Knowledge and hands-on experience on Automation Testing
• Expert and strong in writing Shell scripting
• Ability to define and analyze problems with Oracle PL SQL
• QA Experience in both manual & automation test
• Experience on UI automation test with Java or Python + Selenium is good to have.
• Has an experience working in Agile software development methodology
• Requires deep understanding of and experience with test management tools (Jira)
• Collaborates with client leads and development organizations, partners with business users,
• Full self-sufficiency, ability to own the task from beginning to the very end, pro-activeness,
• Deals with complex and highly variable issues and with an engineering mind-set

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Job Family Group:

Technology

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Job Family:

Technology Quality

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Time Type:

Full time

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