Fin Solutions Sr. Analyst - C12 - MUMBAI
Citi
This Fin Solutions Sr. Analyst is a seasoned professional role in Controller System & Data Operations – Platform Services, wherein the primary responsibility would be to support Strategic Ledger SPIRT (Significant Process Incident Response Team). S/He should ensure smooth functioning of all BAU activities while adhering to all control guidelines. S/He will interact with Tech / Accounting teams / Upstream / Downstream platform partners to discuss, resolve and escalate issues appropriately to manage expectations.
- Work on Complex data & functional queries, drive resolutions across different groups.
- Hold external teams (Technology / GFTS) accountable and ensure they deliver against deadlines.
- SME for reporting system platform and “reviewer” for critical and complex issue resolutions
- Assess impact of changes to process/platforms and communicate to Users
- Define processes for own area, standardize processes across regions/centers
- Identify redundancies/improvements in own processes and implement the same
- Identify opportunities to reduce INC volume by collaborating with different user groups
- Define/Standardize/Analyze process KPI metrics
- Manage and report control issues with transparency
- To drive SPIRT Projects/Initiatives
- Manage, assign and track team members work responsibilities.
- Manage Users and external Resolver groups
- Drive internal team trainings on ledger platforms
- Assist in the development of process efficiencies and improvement efforts as well as data quality improvement projects
- Interpret policies, guidelines, and processes and resolve complex problems and transactions
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
Qualifications:
- Bachelor’s degree in Finance, Accounting, Business or related field
- 7+ years of relevant experience
- Proficient in Microsoft Office with an emphasis on MS Excel
- Experience delivering clear and concise communications, both written and verbal
- Ability to multi-task and coordinate multiple assignments and projects
- Project management, process reengineering, and/or technology implementation experience is a plus
- Experience of providing functional & data analytics support on Full Suite / Oracle or similar ledger platform is a plus
Competencies:
- Ability to work independently in a fast-paced environment while multitasking and meeting strict deadlines
- Very strong project management skills; able to quickly structure an approach to address new problems; proven ability to make decisions and drive execution
- Superior communication skills, both written and verbal
- Strong influencing, facilitation, and partnering skills required
- Ability to learn quickly and take initiative in self-development
- Robust problem solving and analytical skills, with diligence and superior attention to detail
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Job Family Group:
Finance------------------------------------------------------
Job Family:
Fin Solutions Dsgn & Implement------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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