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Fin Solutions Sr. Analyst - C12 - MUMBAI

Citi

Citi

IT
Mumbai, Maharashtra, India
Posted on Jun 20, 2025

This Fin Solutions Sr. Analyst is a seasoned professional role in Controller System & Data Operations – Platform Services, wherein the primary responsibility would be to support Strategic Ledger SPIRT (Significant Process Incident Response Team). S/He should ensure smooth functioning of all BAU activities while adhering to all control guidelines. S/He will interact with Tech / Accounting teams / Upstream / Downstream platform partners to discuss, resolve and escalate issues appropriately to manage expectations.

  • Work on Complex data & functional queries, drive resolutions across different groups.
  • Hold external teams (Technology / GFTS) accountable and ensure they deliver against deadlines.
  • SME for reporting system platform and “reviewer” for critical and complex issue resolutions
  • Assess impact of changes to process/platforms and communicate to Users
  • Define processes for own area, standardize processes across regions/centers
  • Identify redundancies/improvements in own processes and implement the same
  • Identify opportunities to reduce INC volume by collaborating with different user groups
  • Define/Standardize/Analyze process KPI metrics
  • Manage and report control issues with transparency
  • To drive SPIRT Projects/Initiatives
  • Manage, assign and track team members work responsibilities.
  • Manage Users and external Resolver groups
  • Drive internal team trainings on ledger platforms
  • Assist in the development of process efficiencies and improvement efforts as well as data quality improvement projects
  • Interpret policies, guidelines, and processes and resolve complex problems and transactions
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.

Qualifications:

  • Bachelor’s degree in Finance, Accounting, Business or related field
  • 7+ years of relevant experience
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Experience delivering clear and concise communications, both written and verbal
  • Ability to multi-task and coordinate multiple assignments and projects
  • Project management, process reengineering, and/or technology implementation experience is a plus
  • Experience of providing functional & data analytics support on Full Suite / Oracle or similar ledger platform is a plus

Competencies:

  • Ability to work independently in a fast-paced environment while multitasking and meeting strict deadlines
  • Very strong project management skills; able to quickly structure an approach to address new problems; proven ability to make decisions and drive execution
  • Superior communication skills, both written and verbal
  • Strong influencing, facilitation, and partnering skills required
  • Ability to learn quickly and take initiative in self-development
  • Robust problem solving and analytical skills, with diligence and superior attention to detail

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Job Family Group:

Finance

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Job Family:

Fin Solutions Dsgn & Implement

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Time Type:

Full time

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Most Relevant Skills

Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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