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KYC Modernization Lead-C13

Citi

Citi

Mumbai, Maharashtra, India
Posted on Jul 3, 2025

The KYC Modernization program is a solution of a combination of initiatives which will enhance the current KYC operating model, simplify KYC policy and its useability, replace the existing KYC platform with a best-in-class vendor solution, and improve operational process efficiency via automation. It’s a global role, interacting with stakeholders in Strategy, Operations, Technology, AML and Risk & Controls in all Citi’s clusters, to focus on execution of a portfolio of projects under a strategic program. The overall objective of this role is to lead in the development and management of a dedicated Citi wide program focusing on KYC.

Responsibilities:

  • Role involves scope definition, planning, design, testing, training, operational readiness and post-implementation/migration to leverage benefits from new technology
  • Management / Participation in complex workstream / projects
  • Operational Management Experience
  • Understanding policy & translating to operations
  • Access Risk & enhance stronger controls environment
  • Reducing process hand offs and Manual Touchpoints (MTPs)
  • Coordinating initiatives / tasks with key program stakeholders
  • Prepare KYC related analysis
  • Working on client initiatives
  • Ability to operate with a limited level of direct supervision
  • Process optimization to maximize automation
  • Operational readiness & User experience

Qualifications:

  • Operations Experience
  • Technical Experience
  • Project Experience
  • Organizational Changes Initiatives
  • Implementations / Execution / Migration Experience

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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