Job Description

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We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

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Business Architecture (BA) is an organization responsible for the governance of Business Processes and the applications that support those Processes across Citi.

Process Simplification team within BA partners with business lines and functions to establish and execute the framework, which includes requirements of how we govern Citi’s Processes consistently based on agreed frameworks.

Program Management Senior Analyst - Process Governance Taxonomy is a key role to drive the design, assessment, and communication of the enterprise-wide Process Taxonomy, ensuring adherence to Business Architecture Policy, Standards, and Process Taxonomy Principles. The ideal candidate will possess excellent communication and diplomacy skills to effectively negotiate with Business and Function stakeholders, guide and influence decisions, and drive consensus.

Responsibilities:

• Support the Enterprise-wide Process Taxonomy Lead in design and assessment adherence to Business Architecture Policy, Standards, and Principles.
• Maintain and implement Process Taxonomy Operating Models, including associated work procedures, and controls
• Facilitates the execution of Taxonomy Design Forum with Business and Functions, negotiate the design issues, providing recommendations and paths for disposition
• Serves as the central point of contact for Business and Function on communications and deliverables related to Process Taxonomy Change Request Assessments.
• Ability to communicate progress, status and highlight issues at various levels of the organization and in a timely basis
• Supports the planning, direction, and coordination of day-to-day program or portfolio activities.
• Drives simplification and efficiency of the Process Taxonomy Management workflow, including provide and implement change requirements for tooling automation and related testing.

Qualifications:

• 5-8 years of relevant experience.
• Strong commitment to quality and attention to detail.
• Excellent interpersonal skills with the ability to influence and negotiate effectively with Business and Function stakeholders.
• Exemplary written and oral communication skills, including the ability to synthesize key messages.
• Excellent presentation skills and Power Point use.
• Excellent analytical skills including Excel use.
• Must be a self-starter with the ability to set high standards of deliverables. Highly developed
• attention to detail.
• Strategic thinker with the ability to see the "big picture" while maintaining attention to detail.
• Prior working experience across multiple banking sectors is an asset.

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties

may be assigned as required.

• Business and Functions Integration specialist will partner with leaders in the Retailed Banking, Technology, Data, Operations, Compliance, Legal and COO organization

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Process Re-Engineering

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jul 18, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.