The Cross-Disciplinary Controls Sr. Analyst is a seasoned professional role that supports and coordinates Audits and Reviews for the Financial Crimes organization in adherence to USPB AML KYC policies in addition to the identification of KYC Risks along with timely implementation or enhancement of KYC controls with the appropriate execution areas. The overall objective is to ensure audit/review readiness efforts across 1st line USPB functions and Compliance for KYC (Know Your Client) program at Citi. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams.

Responsibilities:

• Application of KYC policy
• Proactively identify and address control gaps in AML KYC for Brands, Retail Services, Retail Bank, and Mortgage.
• Serve as single point of contact and coordinator for AML & Sanctions program audit and exams to manage deliverables, stakeholder engagement, tracking deliverables and managing walkthrough calls, obtaining, and delivering accurate information along with escalating as needed.
• Support audit and exam readiness efforts in preparation of upcoming audits across 1st and 2nd line of defense AML life-cycle functions along with post-mortem reviews.
• Provide AML subject matter expertise and first-hand end to end process knowledge to identify risks proactively and credible challenges.
• Develop strong working relationship with cross-functional partners and illustrate strong policy, process, and control knowledge
• Operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Help assess the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes.
• Help drive controls enhancements focused on increasing efficiency and reducing risk.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and stakeholders with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices and reporting control issues with transparency.

Qualifications:

• Minimum of 5-8 years of experience with Credit Cards or Retail Bank in one of the following areas: operations, operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Strong knowledge and experience with AML/KYC functions, policies, and procedures.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi’s Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills.
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education:

Bachelor's/University degree or equivalent experience

------------------------------------------------------

Job Family Group:

Controls Governance & Oversight

------------------------------------------------------

Job Family:

Cross-disciplinary Controls

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Jacksonville Florida United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Most Relevant Skills

Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Anticipated Posting Close Date:

Sep 22, 2025

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.