The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
• Identify process gaps requiring escalation, offering potential solutions
• Assist with inventory management and workflow needs as dictated through risk priority and service level
• Support a range of products and services
• Analyze problems and formulate solutions through research and investigation
• Navigate, test and execute moderately complex databases, spreadsheets, and systems
• Ensure accurate and timely account handling
• Assist in activities that help reduce organizational impact and/or loss
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2 year of relevant experience
• Proficient computer and typing skills
• Ability to adapt to new technology quickly and seamlessly
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work with others to complete assigned tasks

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

PARA LA POSICION REQUERIMOS:

• Preferente experiencia como auxiliar contable
• Conocimientos comprobables de EXCEL (creación de bases de datos, cruces, tablas dinamicas)
• Conocimientos básicos de contabilidad
• Atento al detalle
• Acostumbrado al trabajo en equipo.
• Trabajo con alto volumen de información.
• Autodirigido (Iniciativa)
• Buen administrador de su tiempo

LA FUNCIÓN DE LA POSICIÓN ES:

• Identificar, analizar y resolver problemas clave del área.
• Realizar conciliaciones bancarias
• Verificar las operaciones reportadas por el sistema
• Conciliar cifras entre reportes externos e internos
• Analizar diferencias
• Rastreo de información para realizar las conciliaciones.
• Generar registros contables de las compensaciones
• Realizar reportes de los realizado durante la jornada, para el cuadre de información

Ofrecemos

Contratación directa por el grupo financiero

Oportunidades de Crecimiento

Prestaciones superiores a la ley

Salario $12,713 mensuales

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Job Family Group:

Operations - Core

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Job Family:

Operations Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.