The Transaction Management team is responsible for supporting multiple aspects of the lending lifecycle. This includes, but is not limited to, loan closing and servicing coordination, facilitating complex client onboarding, data management, and quality control. The team is accountable for operational oversight of the closing and servicing of all conversion loan transactions across various business divisions to ensure all internal and external requirements are met.

Job Summary

Citi is seeking a highly motivated and experienced professional to join our dynamic team, focusing on complex loan closing activities within affordable housing while contributing to broader transaction management functions across the lending lifecycle. The role involves managing all aspects of the loan closing process for complex transactions, ensuring timely, accurate, and compliant execution. This position requires a meticulous professional with a deep understanding of real estate finance, affordable housing development, the intricacies of tax credit structures, and broader loan operational processes. The individual will play a crucial role in enhancing performance, efficiency, and ensuring compliance throughout the loan lifecycle.

Responsibilities:

• Loan Closing (Affordable Housing Focus):
  • Manage a pipeline of affordable housing loan closings from commitment through funding, including construction loans, permanent loans, and bond financings.
  • Coordinate extensively with internal stakeholders (underwriting, legal, portfolio management, credit risk, operations) and external parties (counsel, developers, syndicators, investors, government agencies).
  • Review and analyze complex legal documentation, including loan agreements, partnership agreements, deeds of trust, regulatory agreements, and intercreditor agreements, to ensure all conditions precedent to closing are met.
  • Exhibit a strong understanding of Low-Income Housing Tax Credits (LIHTC) and other tax credit programs, ensuring compliance requirements are meticulously integrated into the closing process.
  • Oversee the satisfaction of all pre-closing conditions, track critical deadlines, and manage the collection and review of all required documentation.
  • Facilitate the ordering and review of third-party reports, title insurance, and surveys.
  • Prepare and/or review closing statements, disbursement schedules, and wire instructions.
  • Proactively identify and resolve potential closing issues, collaborating with all parties to ensure smooth and efficient transaction completion.
• Broader Transaction Management & Lifecycle Support:
  • Contribute to the build and development of processes to support loan origination and lifecycle management for a variety of loan types, including corporate, commercial, real estate, structured, syndicated, and bilateral loans, as well as trade finance.
  • Assist with the creation and continuous improvement of processes, standards, procedures, controls, and training for transaction management.
  • Aid in the design, implementation, testing, and rollout of technology solutions related to loan lifecycle management.
  • Provide training and support to transaction management staff and business constituents.
  • Ensure that data quality, controls, and processes meet internal policies and regulatory requirements and expectations.
  • Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure end-to-end transparency.
  • Participate in projects aimed at enhancing performance and efficiency, including loan remediation and loan system testing/migrations.
  • Actively manage and maintain a deal closing pipeline of loan transactions and lifecycle events.
  • Capture data, store documentation, troubleshoot issues/roadblocks, and perform quality control for loan transactions.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Maintain accurate and organized electronic and physical closing files and documentation.

Additional non-core qualifications which will be considered are:

• Experience within a large global team supporting wholesale lending at large financial Institution
• Knowledge of wholesale loan (syndicated / bilateral) product and business, including an understanding of legal loan documentation, loan / funding mechanics, deal structure, funds flows, etc.
• Experience working with clients under time constraints to facilitate a transaction or process.
• Proven ability to collaborate with team members, Senior management and other business constituents
• Critical decision-making capabilities including the ability to identify, escalate, and propose solutions to problems
• Ability to multi-task through the practice of strong organizational and time management skills with experience in continuously following-up with various stakeholders
• Understanding and awareness of appropriate corporate and regulatory policies in relation to Lending
• Deep understanding of operational processes supporting Wholesale lending
• Focus on achieving/exceeding key operating standards within a KPI/metrics driven culture
• Ability to work in an environment where priorities are frequently changing

Education:

• Bachelors/University degree or equivalent experience

Work schedule: Monday to Friday from 8:30am to 5:30pm

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Job Family Group:

Operations - Transaction Services

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Job Family:

Transaction Capture Services

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jan 06, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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