Overview of Citi:

Are you looking for a career move that will put you at the heart of a global financial institution undergoing significant evolution and transformation? Then bring your expertise in [mention relevant skills like analysis, problem-solving, operational excellence, quantitative skills, technical acumen] to Citi’s Markets Operations team.

By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our Markets Operations group is at the core of all activity at Citi, with a significant impact across the lifecycle of a trade, and plays a key role in the overall client experience and strategic direction.

Team Overview:

We are recruiting a candidate to join a global team within the Markets Operations Process Engineering team. The Process Engineering team has been formed to support stakeholders both within Operations and across the bank, to design and deliver transformation for Markets Operations. Our transformation is underpinned by strategy, investment, change execution and a market-leading change delivery team focusing on program and project management, business analysis, process re-engineering, low code application development and PMO.

Role Overview:

The team is currently recruiting for a Programme Manager Senior Vice President role to drive Transformation Programmes across Markets Operations. The role will combine strategy, project management expertise and analytical skills working closely with Operations teams in partnership with risk & control teams and technology partners globally across Citi.

What you’ll do

• Drive the strategy and book of work

• Execute and drive large scale programmes

• Take the lead on the generation of Senior Exec level communications/packs/presentations. The candidate must have strong proficiency in this area.

• Establish and oversee a process to assess end-to-end program plans.

• Provide guidance and set standards for project managers around development of plans, managing and reporting of risks and issues, project resource and financial management.

• Develop and maintain relationships with senior stakeholders. Candidate must have strong proficiency and experience in communicating with senior audiences

• Manage the investment portfolio to ensure demand documented are strategic backed by a business case, cost benefit analysis, tangible benefits and associated KPIs.

• Take an active role in managing the book of work, assessing the performance, trends, KPIs, and communicate findings to stakeholders

• Develop best practices and global consistency, simplifying & standardizing processes, controls and flows.

• Collaborate with chief of staff teams on headcount and budget processes and controls.

• Interface with risk and control functions to ensure change risk management is robust and facilitates reduction to the risk profile.

• Drives adherence to program processes, procedures, methods, and standards for program delivery as defined by Citi PM standards.

What we’ll need from you:

• Experience in delivering large scale transformation programs in a fast paced, large global financial services firm, ideally in an operations, risk or technology organization.

• Exceptional Program Management skills; Specialized program management and/or reengineering certifications (six sigma, Agile, Lean, Prince 2 or PMP).

• Strong track record and experience with stakeholder engagement with the ability to lead and drive working groups with senior stakeholders.

• Strong organization and multi-tasking skills. Flexibility to handle multiple tasks and changing priorities along with a desire to work in a dynamic environment is key.

• Excellent analytical, data management and problem-solving skills and ability to clearly document findings and proposals for solutions using tools such as Excel, PowerPoint, JIRA, Confluence and any other relevant tools.

• Excellent verbal, written, and presentation skills. A demonstrated ability to effectively communicate technical and business issues and solutions to multiple levels.

• Exercise independence of judgement/autonomy and can operate with a limited level of direct supervision.

Education:

• Bachelor’s/University degree, Master’s degree preferred

What We Can Offer You:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well, and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance-related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.
  

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Job Family Group:

Operations - Core

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Job Family:

Operations Project Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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