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Vice President - Media Sciences Business Analysis

Citi

Citi

Marketing & Communications
Gurugram, Haryana, India
Posted on Mar 28, 2026

Media Sciences team is responsible for optimizing client interactions and spend through -

  • improved attribution
  • generating audience insights
  • measuring and tracking contribution of different channels and acquisitions campaigns
  • experimenting design for different marketing strategies
  • & developing dashboards for senior leadership.

This role entails contributions to the following areas -

  • Marketing Analytics – Manage marketing partners & assess the impact of marketing efforts and optimize return from campaigns in given marketing budget
  • Event ROI Analytics – Source & client Events data from multiple sources, assess short & long term of impact of events on client engagement, ROI of the event and design recommendation for future events
  • Social & Web Analytics – Understand engagement of Existing & prospect Citi client across Citi pages and social media partners, optimize for banners/offers placement across digital real estate for best returns in terms of client acquisition & engagement
  • Business critical Dashboards: self-explanatory and detailed dashboards to review the ongoing marketing efforts and drive real time insights for future actions

Key Responsibilities:

  • Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
  • Ensures analytics drive appropriate marketing investment decisions and marketing plan activities
  • Analyzes performance of marketing programs and business initiatives
  • Ensures analysis drives appropriate marketing investment decisions and marketing plan activities
  • Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
  • Integrates key profitability drivers and measures of success make pricing offer recommendations and performs adhoc analytical requests

Qualifications:

  • 10+ years of experience
  • Experience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial services
  • Experience analyzing large datasets; applying mathematical, statistical and quantitative analysis techniques to perform complex analyses and data mining. Ability to translate and articulate complex thoughts and opportunities to a larger au


Education:

  • Bachelors/University degree, Master’s degree preferred

Media Sciences team is responsible for optimizing client interactions and spend through -

  • improved attribution
  • generating audience insights
  • measuring and tracking contribution of different channels and acquisitions campaigns
  • experimenting design for different marketing strategies
  • & developing dashboards for senior leadership.

This role entails contributions to the following areas -

  • Marketing Analytics – Manage marketing partners & assess the impact of marketing efforts and optimize return from campaigns in given marketing budget
  • Event ROI Analytics – Source & client Events data from multiple sources, assess short & long term of impact of events on client engagement, ROI of the event and design recommendation for future events
  • Social & Web Analytics – Understand engagement of Existing & prospect Citi client across Citi pages and social media partners, optimize for banners/offers placement across digital real estate for best returns in terms of client acquisition & engagement
  • Business critical Dashboards: self-explanatory and detailed dashboards to review the ongoing marketing efforts and drive real time insights for future actions

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.