Overview

Citi Commercial Bank (“CCB”) is part of Citi, a leading global financial services company serving clients in over 180 countries. Citi’s vision is to be the preeminent banking partner for institutions with cross-border needs, a global leader in wealth management and a valued personal bank in our home market of the United States.

CCB is the bank of choice for mid-sized companies that are looking to grow rapidly and expand internationally. With our global network, comprehensive solutions, and industry expertise, we help these businesses succeed across a wide variety of industries and at various stages of their growth. Our clients see us as trusted thought partner who brings simplicity in an increasingly complex world. We develop client-centric solutions for their long-term growth and pave the way for them to reach across borders and achieve their global vision.

The CCB EMEA Consumer, Retail & Healthcare Head will be responsible for driving CCB’s growth strategy in the industry with a focus on increasing our market share and market presence whilst working with partners across Citi to develop innovative industry solutions. A core part of the role will be to develop talent and ensure bankers have the tools and knowledge to deliver the power of Citi for clients. They will also be responsible for the industry financials and management of our risk appetite and controls inherent in the portfolio and to ensure a strong returns discipline.

The Industry Head will need to demonstrate a strong understanding of the industry including emerging business and disruptor models as well as current and new competition. It requires collaboration and close partnership with senior leadership within CCB as well as key partners within Banking across products and other Citi businesses.

This role requires a leader acknowledged by the market, clients and within Citi as an expert on the industry.

The CCB EMEA/UK Consumer, Retail & Healthcare Head will report to the to the CCB Global Industry Head of Consumer & Retail and CCB Global Industry Head of Healthcare from an industry perspective and to the CCB EMEA and CCB UK Cluster Heads from a geographic perspective.

KEY RESPONSIBILITIES

Strategy

• Size EMEA / UK mid-market growth opportunity and develop a strategy to capture it
• Identify emerging trends, including disruptors and new sub-sectors
• Optimise resource allocation aligned with EMEA / UK strategy
• Be visible as an industry leader in the market and internally
• Execution of Citi initiatives across the franchise

Business Development & Sales Management

• Drive innovation including development and commercialisation of industry specific solutions in partnership with products / regions / countries and leveraging digital tools and platforms
• Collaborate with product and risk partners to ensure we deliver One Citi to our clients. Own, respond to, uncover and anticipate future needs, roadblocks or risks and expectations
• Drive industry thought leadership externally and internally and drive presence in industry ecosystem
• Co-ordinate industry webinars, client events and external marketing
• Establish and lead robust sales management processes for pipeline management, new client acquisition, client penetration and winning share of wallet
• Responsibility for industry financials including capital returns

Risk Management

• Establish risk appetite for sub-sectors, including target market definition and risk framework
• Responsibility for quality of credit portfolio, origination in line with Target Market, prompt problem recognition, and adherence with regulatory requirements and Citi policies
• Lead industry portfolio reviews, understand emerging industry trends and impact to CCB portfolio, work with CLM and Risk to develop risk mitigation strategies

Talent

• Recruit, build out and retain best-in-class commercial banking team
• Manage and motivate team, ensuring an aligned organisational model with scorecards and KPIs to monitor business performance
• Talent development and coaching to provide stretch targets and fulfilling assignments
• Build industry expertise and skills within the industry team and ensure deep understanding of relevant products and solutions
• Foster global and cross-country connectivity for sharing of best practices

Knowledge / Experience

• 15+ years of commercial/corporate banking experience with demonstrated industry expertise
• In-depth knowledge of all aspects of commercial/corporate banking products including treasury management, trade, markets, lending, capital markets and strategic advisory, with a particular focus on delivering Citi’s global network
• Significant experience in a credit decision making authority, with experience in complex capital structures and cross border transactions
• Deep experience in pitching and executing capital markets and strategic solutions, including joint planning and calling with investment bankers
• Possesses sound judgement and is creative in providing structured solutions to clients
• Business builder capable of creating a vision and motivating the team
• Capability to demonstrate advanced level credit skills to be appointed a senior credit officer

Skills & Competencies

• Highly focused, able to rapidly determine key priorities, clearly communicate those priorities and ensure resources are properly aligned
• Strong execution skills, results-driven with sound financial acumen
• Sharp business focus, demonstrating innovative approaches and entrepreneurial mindset
• A team player. Proven ability to collaborate effectively with peers and partners, fostering strong relationships to ensure robust client delivery
• Skilled in managing and leading teams through complex organisational change, and recognised for attracting, developing, and retaining top talent
• A leader who embodies strong client intensity and drives an innovative winning culture and is abreast of digital and AI developments to empower clients and teams
• Proven leadership ability with excellent interpersonal communication skills
• Able to quickly adapt priorities based on the latest data insights
• Excellent client interaction and management skills
• High level of personal integrity
• Ability to work effectively in a matrix environment

Qualifications

• Bachelor's degree/University degree or equivalent experience
• Master's/MBA degree preferred
• Senior Credit Officer or Senior Credit Officer candidate.

Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime.

The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016.

Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role.

Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:

• Honesty, integrity and reputation

• Financial soundness

• Competence and capability

In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above.

This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks.

------------------------------------------------------

Job Family Group:

Commercial and Business Sales

------------------------------------------------------

Job Family:

Relationship Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.