Department: Markets Europe Business Execution

Location: Madrid
Employment Type: Full-time

Experience Level: Vice President
Grade: C13

JOB DESCRIPTION
Job Purpose/Overview:
We are seeking a seasoned business manager to support the Iberia (Spain & Portugal), Italy and Greece franchises, with additional responsibilities to support broader European Markets initiatives as required. The role is part of the Markets Europe Business Execution organization and is responsible for managing the daily operations to ensure the business can operate safely and keeps its license to trade, while supporting business strategy growth initiatives across multiple jurisdictions.
Managing local governance and control aspects will be a key component of the role. The incumbent will work closely with the Legal Entity Governance & Controls team and will report to the Head of Markets Europe Business Execution.
This position offers significant scope and regional responsibility, requiring the ability to navigate multiple regulatory environments, cultural contexts, and business priorities across Southern European markets while maintaining consistency with European-wide frameworks.

Key Responsibilities:
Leadership & Strategic Engagement

• Provide leadership and promote business ties with internal stakeholders across key businesses, regions, and support functions throughout Iberia, Italy, Greece, and broader Europe
• Act as the Markets Business Head delegate as required for the covered franchises
• Represent the Markets Business in local and regional fora/committees as required, including Country Control Committees (CCC) and Markets governance fora

Risk Management & Compliance

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Establish and govern Risk and Controls processes across the business in all covered jurisdictions
• Execute local controls and investigate operational risk events across multiple countries
• Ensure compliance with local regulatory requirements in Iberia, Italy, and Greece

Audit & Regulatory Management

• Manage local Internal Audits across Iberia, Italy, and Greece
• Drive timely implementation of related Issues and Corrective Action Plans (CAPs)
• Lead responses to regulatory inquiries and external examinations
• Ensure accurate and timely production of regulatory reporting requirements

Operational Excellence & Stakeholder Management

• Address operational queries from and to the desks and act as primary point of contact for local functional partners (Compliance, Legal, Finance, etc.) across all covered markets
• Provide on-desk support and ensure effective day-to-day business operations

Governance & Controls

• Manage local governance across multiple levels:
• Desk level: Day-to-day supervision, procedures, operational oversight
• Markets level: Monthly/Quarterly business reviews, Risk and Control forums
• Country level: Representation and delivery to Country Control Committees (CCC) and other local governance bodies
• Leverage the Legal Entity Governance & Controls group to ensure consistency and scalability across jurisdictions
• Act as Business Head delegate for critical processes including Continuity of Business, Records Management, and other control and supervisory frameworks

Platform & Business Management

• Platform Management across covered territories, including:
• Financial planning and budget management
• Headcount planning and resource allocation
• Support business strategy growth initiatives across Southern Europe, leveraging the Client Management group as needed

Change & Project Management

• Pro-actively drive change management initiatives, including business and regulatory projects spanning multiple countries
• Support pan-European initiatives requiring coordination across European Legal entities and country franchises
• Manage implementation of regulatory requirements and internal framework changes

Committee & Reporting

• Prepare and deliver committee papers for local governance bodies
• Produce Management Information (MI) and reporting across covered jurisdictions
• Ensure consistency in reporting standards while respecting local requirements

PERSON SPECIFICATION
Experience, Skills and Capabilities

Required Experience

• Relevant experience in financial services, business management, risk & control, or related fields
• Experience in a business management or in-business risk & control role preferred
• Experience in and/or knowledge of Markets businesses preferred
• Proven track record of managing responsibilities across multiple countries or jurisdictions

Education

• Master's degree required (e.g. Business, Finance, Law, or related field)
• Technical & Analytical Capabilities
• Demonstrated ability to manage complex projects and processes across multiple geographies
• Strong strategic planning and presentation skills
• Experience with governance frameworks, control environments, and regulatory compliance

Communication & Interpersonal Skills

• Fluent in English (essential)
• Spanish fluency strongly preferred; Italian highly desirable
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to engage effectively with senior stakeholders and regulators
• Consistently develop and maintain effective work relationships across cultures and functions

Professional Attributes

• Proven ability to work in high-pressure environments
• Strong organizational skills with ability to prioritize across competing demands from multiple countries
• Demonstrated cultural sensitivity and adaptability in working across diverse European countries.
• Sound judgement in escalating issues appropriately
• High degree of integrity and ethical standards

Regulatory & Market Knowledge

• Knowledge of European regulatory landscapes a significant plus
• Awareness of cross-border operational considerations in European markets

Key Competencies

• Multi-tasking ability: Managing priorities across Iberia, Italy, Greece, and Europe-wide initiatives
• Regional perspective: Understanding local nuances while maintaining European consistency
• Collaboration: Working effectively with distributed teams, direct management in a different location and matrix reporting structures
• Problem-solving: Navigating complex, multi-jurisdictional challenges and take ownership to identify and solve for key business matters
• Resilience: Managing ambiguity and changing priorities in a dynamic regulatory environment
• Stakeholder management: Building trust and credibility with diverse and multi-jurisdictional audiences

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Primary Location Full Time Salary Range:

€70,200.00 - €115,800.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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