Senior Fraud MIS and Analytics Analyst for Commercial Cards
Citi
Accounting & Finance, IT, Data Science
Kuala Lumpur, Malaysia
Role Overview
The Senior Fraud Analytics Analyst is responsible for overseeing day-to-day fraud analytics activities, ensuring data-driven insights are accurately generated and applied. The role serves as a key point of control within the team, providing guidance, validation, and support across analytical workflows while maintaining strong governance standards.
Key Responsibilities
🔹 Analytical Oversight
- Review and validate analytical outputs to ensure quality, consistency, and accuracy
- Support identification of fraud trends, patterns, and anomalies through data analysis
- Provide guidance on analytical approaches and methodologies
🔹 Execution Support & Flexibility
- Actively contribute to analytical activities where required, ensuring continuity and operational resilience
- Support team members in handling complex or high-risk scenarios
- Provide subject matter expertise across fraud analytics processes
🔹 Governance & Control
- Ensure adherence to established processes, policies, and control frameworks
- Monitor outputs for potential risks or inconsistencies and initiate corrective actions
- Support audit and compliance activities through accurate documentation and validation
🔹 Operational Coordination
- Support shift-based coverage ensuring continuity of operations across defined business hours
- Coordinate with team members to manage workload effectively
- Escalate key issues or risks as appropriate
🔹 Work-hour requirement
- This role operates within a global support model and requires flexibility to work in rotational shifts to meet business and operational coverage requirements.
Qualifications
- Bachelor’s degree in Data Science, Statistics, Finance, Computer Science, or a related field.
- 2-4 years of experience in fraud analytics, fraud risk operations, or MIS reporting or similar within banking, fintech, or payment services.
- Willing to work in shifting schedule, 24/7 with possible weekends and holdays
Skills
- Strong experience in fraud analytics or fraud risk management
- Ability to review, validate, and interpret complex analytical outputs
- Strong hands-on skills in SQL, Excel, and at least one analytics or scripting tool (e.g., Python, R, SAS).
- Familiarity with BI tools such as Tableau, Power BI, or similar is preferred.
- Experience with fraud detection platforms or rule engines.
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Fraud Operations------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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