Assistant Vice President, Applications Support Sr Analyst - Singapore

Citi
Citi

IT, Customer Service

Singapore

Posted on Jun 24, 2026

Job Summary:

We are seeking an experienced and highly motivated Assistant Vice President to join our Production/Application support team in a dynamic Fintech/Liquidity reporting environment. The ideal candidate will bring a blend of strong technical skills [Unix, SQL, Big Data technologies] and deep domain expertise in financial services such as Securities, secured financing, rates, Liquidity reporting, Derivatives, front office/back-office system, trading lifecycle.

This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams.

Key Responsibilities:

  • Provide L2/L3 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.

  • Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.

  • Engage with operations, traders, quants, development teams to understand and resolve production outages/issues.

  • Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms [ ITRS/AWP ].

  • Execute advance SQL queries and scripts for data analysis, validation, and issue resolution.

  • Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems [ hive, spark, Hadoop] and troubleshoot data pipeline issues.

  • Maintain and improve knowledge bases, SOPs, and runbooks for production support.

  • Participate in change management and release activities, including deployment validations.

  • Lead root cause analysis [ RCA] , conduct post incident reviews, and drive permanent resolutions.

  • Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.

  • Contribute to continuous service improvement, stability management and automation initiatives.

Required Skills & Qualification:

  • Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.

  • 8+ Years of experience in application or production support with 2+ years at a lead level.

  • Strong hands-on experience with.

  • Unix/Linus [ scripting, file manipulation, job control]

  • SQL is a must [ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS ]

  • Big Data technologies [ Hadoop, Hive, Spark ]

  • Job Schedulers like Autosys.

  • Log analysis tools.

  • Solid understanding of financial instruments and trade lifecycle [ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management ]

  • Familiarity with CUSIP, ISINs and other instrument identifiers.

  • Knowledge of front office/back office and reporting workflows and operations.

  • Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.

  • Effective communication and stakeholder management skills across business and technical teams.

  • Experience with ITIL processes, including incident, problem and change management.

Preferred Qualifications:

  • Exposure to cloud platforms and containerization [ Docker, Kubernetes ]

  • Experience with scripting languages [ Python, Shell ]

  • Knowledge of messaging services , middleware [ Kafka, MQ ]

  • Familiarity with regulatory and compliance reporting tools and processes.

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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