Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

Reporting to the Head of Middle Office APAC, the Middle Office accounting senior manager is responsible for providing leadership and direction to a team of Middle Office accountants across a range of Middle Office accounting and valuations activity. The overall objective of the role is to ensure the accurate and timely delivery of the Net Asset Valuations (NAVs).

The successful candidate will have a strong background in Middle Office accounting with proven client and team management. They will be able to demonstrate excellent industry product and subject matter knowledge and a proven track record in key areas including leadership, process improvement, stakeholder management, client engagement and change delivery.

A core expectation of the successful candidate will be to act as succession and coverage to the Middle Office accounting senior manager.

We’re currently looking for a high caliber professional to join our team as Vice President, Middle Office Accounting Senior Manager C13 - Hybrid (Internal Job Middle Office Accounting Senior Manager - C13) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• (Optional) We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

• Team Leadership & People Management: Lead and develop a high-performing team of accounting professionals to accomplish established goals, conducting all personnel duties including performance evaluations, hiring decisions, and disciplinary actions. Foster achievement through structured SMART goal setting and provide coaching frameworks to support individual and team growth.
• NAV Oversight & Escalation Management: Serve as the final escalation authority for complex Net Asset Value (NAV) issues prior to fund release, ensuring accuracy, timeliness, and risk mitigation across all fund types.
• Culture & Leadership Development: Champion a positive, inclusive, and dynamic team culture. Ensure people managers within the team demonstrate strong leadership behaviours and are actively invested in the professional development of their direct reports.
• Continuous Improvement & Operational Efficiency: Drive a culture of continual improvement within the department to identify and deliver operational efficiencies. Implement enhanced controls to reduce risk, improve timeliness, and lower the cost-to-serve across the IBOR function.
• Technology, Systems & Client Enhancement: Create, develop, and maintain strong business relationships. Identify and implement service, system, and process enhancements; lead and evaluate system testing; and train staff on new technology advancements to ensure the team remains at the forefront of operational capability.
• AI Awareness & Digital Innovation: Demonstrate a working understanding of Artificial Intelligence tools, automation technologies, and data-driven solutions as they apply to fund accounting and IBOR operations. Actively promote the adoption of AI-enabled efficiencies and support the team in developing digital literacy to enhance productivity and decision-making.
• OTC Product Knowledge: Apply a sound understanding of Over-the-Counter (OTC) derivative products — including but not limited to interest rate swaps, credit default swaps, FX forwards, and options — within the context of fund accounting, NAV calculation, and IBOR processing. Ensure the team is equipped to handle the complexities associated with OTC instrument pricing, valuation, and lifecycle events.
• Strategic Planning & Performance Management: Support the development and achievement of strategic goals and the annual performance and compensation cycle. Implement methods to manage and reduce expenses, recommend enhancements to operational models, and clearly articulate and justify associated business benefits.
• Risk Management & Compliance: Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and the safeguarding of Citigroup, its clients, and assets. Drive compliance with applicable laws, rules, and regulations; adhere to Policy; and apply sound ethical judgment in all aspects of personal and professional conduct.
• Cross-Functional Collaboration: Champion a culture of collaboration with cross-functional teams — including Operations, Technology, Risk, Compliance, and Client Services — to ensure the successful and timely delivery of client requirements.
• Error Management & Control Framework: Monitor errors, complaints, and near-miss incidents. Drive forward meaningful changes to strengthen the control environment and prevent recurrence of operational failures.
• Documentation & Procedural Governance: Ensure comprehensive documentation exists for all client-specific procedures. Complete timely reviews per internal policy and ensure all documentation remains current, accurate, and accessible.
• Regulatory & Fund Compliance: Ensure 100% adherence to SOC1 requirements, fund offer documentation, procedures, policies, and guidelines across all administered funds.
• Departmental Management Contribution: Contribute effectively to the departmental management group, playing an active role in continuously and positively developing the broader IBOR accounting function.
• Project & Transformation Management: Lead and manage assigned cross-departmental and regional project and transformation initiatives, ensuring delivery within agreed timelines, budgets, and quality standards.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s/University degree or equivalent experience
• Minimum 10+ years’ experience in Fund Accounting / IBOR, with at least 4 in a management capacity
• Strong client focus with an ability to evaluate needs and develop solutions
• Excellent (fund accounting) product knowledge is required. This should include understanding of fund structures, financial instruments, regulatory environment and funds industry.
• Leadership. Able to lead a team, managing issues arising, ensuring resource is trained and competent and establishing a positive working culture
• Client relationships and stakeholder management
• Excellent communicator with strong interpersonal skills
• Highly computer literate - MS Office applications
• Leadership and team development
• Project management skills with the ability to multi-task
• Presentation skills (client and internal)
• Numerical, analytical and problem resolution skills
• Proven ability to lead the introduction of complex change in a challenging environment
• Team player at a senior level - able to articulate own position clearly, based on fact, but sensitive to the positions, needs and requirements of others

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Operations - Transaction Services

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Job Family:

Fund Accounting

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.