Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your managerial, problem solving and communication skills to Citi’s Lending Operations in Warsaw.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Loan Operations Team provide operational support for multiple Clients and business sectors across the UK/E/MEA region providing Loan Administration services for both syndicated and bilateral deals originated and captured within the region.

The mission is to provide a high quality and consistent level of service to all entities throughout the life cycle of the loan.

What you’ll do

• Investigate and resolve cash exceptions and payable/receivable items

• Escalate control gaps and issues to senior management

• Build relationships throughout the business to establish a peer network.

• Resolve complex problems where the analysis of situations or data requires an in-depth evaluation of loan procedures and industry standards.

• Seek to improve operational procedures and controls within the group. Identify weakness, articulate these, and suggest solutions.

• Support an expansive and/or diverse array of products (risk and control) /services

• Follow established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research and makes recommendations to management to support process improvement

What we’ll need from you

• Advanced English Language skills both, written and spoken

• 2 years of relevant professional experience

• Basic understanding of Loan Processes, Procedures, Products and Services

• Knowledge and/or previous experience with Loan IQ will be an advantage

• Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues

• The jobholder will need to be flexible and able to deal with the ongoing changing needs of the Business in a positive way

• Analytical skills to filter, prioritize and validate potentially complex material from multiple projects, thereby defining problems and developing solutions

What we can offer you:

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

• Award-winning pension plan,​ multisport, holiday allowance

• Private Medical Care Program, Group Life Insurance

• Consideration for annual discretionary bonus

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines; Mentoring Programs

• Socially active employee communities with diverse networking opportunities

#LI-KG1

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Job Family Group:

Operations - Transaction Services

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Job Family:

Loan Documentation and Processing

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Time Type:

Full time

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Primary Location Full Time Salary Range:

zł90,440.00 - zł142,960.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.