SVP, Data and Technology Product Owner (Hybrid)

About Citi:

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities.
We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Principles represent the qualities, behaviors and expectations we all must exhibit to deliver on our mission of enabling growth and economic progress. They contribute to creating a culture that drives client excellence, controls excellence and operational excellence.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

About the Group:

Enterprise Risk Management (ERM) within Independent Risk Management is responsible for overseeing the implementation of Citi’s Enterprise Risk Management Framework and for specific enterprise-level risk management programs and processes that span the organization, the lines of defense and various risk categories. These include risk identification, enterprise risk analytics, risk appetite & limits, new activity risk management, risk frameworks & policy, strategic risk, digital assets risk and climate risk. The group is headed by the Head of ERM who reports directly to the Citigroup Chief Risk Officer (CRO).

About the Team:

Risk Data & Technology Transformation was formed with one purpose in mind To Build Risk Data & Technology solutions to deliver on our regulatory commitments. But our mission extends beyond solving our regulatory commitments we want to Transform data, process, and technology to achieve a generational shift in Risk Management practices. By doing so we operationalize the Enterprise Risk Management Framework through technology solutions. The data & tech transformation team has 3 core teams: 1. ERM Product technology to drive the buildout of enterprise risk management capabilities to support our transformation commitments, 2. Risk Chief Data Office to drive risk data transformation and champion adoption of new policy standards, and 3. ERM Infrastructure responsible to create common infrastructure capabilities to drive target state enhancements to risk-wide tools.

About the Role:

This specific role will be part of the ERM data and technology

The Senior Business Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues and stakeholders. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Drive the overall strategic vision for ERM’s financial and non-financial federated limits, thresholds, and breach management framework, policy, and procedures, as an enterprise software both as a part of and beyond the Enterprise Risk Management sphere

• Coordinate with business leads and senior pillar business leads to define requirements and drive adoption in a uniform manner

• Meet with upper management and liaisons to define requirements and enhancements for CRO Dashboards and Attestation sign offs

• Lead cross-cutting meetings with key stakeholders, outlining takeaways and action items with appropriate follow-up

• Gathering and documenting business requirements

• Developing individual project artifacts as necessary including Business Requirements Documentation (BRD’s), Functional Requirements Documentation (FRD’s), test planning and scenario documents for user acceptance testing (UAT), project plans as required for all key technical deliveries.

• Ability to baseline an existing enterprise software and develop a strategic vision for future quarters as well as a long term BAU steady state

• Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination and execution of plan within required timelines and to stakeholder quality expectations.

• Foster and maintain relationships with business stakeholders, support, testing and development team members

• Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly

• Has the ability to operate independently on a day-to-day basis, using sound judgement to escalate as needed

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• The position requires a candidate with general management skills, leadership abilities and administrative experience, who can manage and lead a variety of activities geared at helping manage a global organization with resources and providing data & analytics solutions to all regions and lines of businesses. This includes building ties with other business teams. The individual will be a direct report to the Global Consumer Services Head of Data & Analytics while working closely with the senior Decision Management leadership in their planning, definition and execution of organizational strategy.

• The Business Sr. Lead Analyst will ensure that data is summarized from across the business to provide critical information to executive team

• Partner directly with various players across decision management groups, analyze data and evaluate multiple sources to develop recommendations on high-priority strategic initiatives, including the annual strategic plan

• Formulate and shepherd cross-franchise initiatives and programs from conception to completion

• Help to manage executable strategies, partnering across the organization

• Establish best practices and principles for the decision management organization globally

• Program/Project Management - Help provide oversight of the Business Critical Milestone Reporting process and various other executive / client / management reporting processes. Ensure quality, efficiency and accuracy throughout the reporting process

• Communication - Work with the team and respective Decision Management leaders on the communication strategy (e.g. town halls, new hire events) for the department and facilitate the development of communication materials and presentations for senior management, including C-level management, the Board of Directors, Operating Committee and other key stakeholders as required

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• 6 - 10+ years experience in global and complex settings with multiple stake holders

• Prior work experience in area related to analytics and/or strategy consulting

• Ability to work in a team of diverse skill

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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