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Banamex HR Delivery Investigator C11

Citibank

Citibank

People & HR
Mexico City, Mexico
Posted on Jan 16, 2025

The Human Resources (HR) Generalist Intermediate is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.

Responsibilities:

  • Assist line managers with the execution of HR processes, including performance management, employee engagement, talent, employee relations, coaching, training, conflict resolution, and interpretation of employment policies and practices
  • Partner with Human Resources Advisors (HRAs) and business/functional line managers to recommend, develop, and execute human capital strategies to achieve business goals as well as participate on Human Resources Professional Services (HRPS) project teams such as engagement initiatives or re-engineering
  • Liaise with HR Centers of Excellence (COEs) on various HR Compensation, Diversity, Employment Law, Employee Relations, HR Control and Compliance, Learning and Development, Recruiting, Talent, and Reporting
  • Manage immigration and mobility/relocation cases
  • Execute ad hoc requests and projects, such as audit support, Voice of the Employee (VOE) survey preparation, and reporting
  • Ensure escalated client/employee issues are resolved with urgency and deliver services with a process improvement mindset to increase effectiveness and efficiency
  • Build and maintain partnerships to foster trust and accountability with all stakeholders
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 2-5 years of relevant experience
  • Experience in Human Resources, employee relations, and financial services
  • Experience working with remote locations
  • Working knowledge of HR functions and applicable US Employment laws
  • Working knowledge of industry standards and practices
  • Intermediate – advanced proficiency in Microsoft Excel, Word, PowerPoint, PeopleSoft and Human Resources Management Systems
  • Consistently demonstrates clear and concise written and verbal communication


Education:

  • Bachelor’s degree/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

  • Licenciatura concluida carreras psicología, administración o Afín.
  • Experiencia necesaria realizando entrevistas. Deseable manejo de procesos investigaciones.
  • Seguimiento de casos a través de service now.
  • Nivel C11 / Intermedio.
  • Inglés deseable (No indispensable).
  • Office.
  • Av. Revolución (Sur, CDMX.

Habilidades sobresalientes:

  • Análisis y solución de problemas.
  • Seguridad y Comunicación.
  • Organización y seguimiento.
  • Dinámico y proactivo.

Recomendaciones:

  • Revisa y analiza con detenimiento el Job Posting y si cumples con los requisitos no dudes en aplicar.
  • El job posting estará publicado de 5 días hábiles y tiene fecha de vencimiento para poder aplicar.
  • Asegúrate de adjuntar tu CV y actualizar tu perfil en WD.
  • Tener disponibilidad en los canales de comunicación oficiales (email, celular o teams).

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Job Family Group:

Human Resources

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Job Family:

HR Advisors & Generalist

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting