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Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.

Team/Role Overview

The TTS Europe Business Execution Manager is responsible for supporting the delivery of TTS’ strategic objectives, deliverables & governance commitments. This role focuses on strategic execution, business management activities, financial performance oversight, data analytics/performance management & legal vehicle governance. The role is an individual contributor role reporting to the TTS Europe Business Execution Head.

What you’ll do

Strategy

• Work across the Europe cluster & global teams to articulate strategic priorities, support governance forums/programs & track performance against strategic priorities.
• Prepare detailed analytics to understand business drivers, opportunities & threats. Monitor ongoing performance.
• Leverage global data sources to produce coherent management insights/intelligence to inform TTS Europe strategy, planning & decision making.
• Strategic execution: Directly lead or support strategic TTS programs.

Client & Growth

• Work across Sales teams to define & track client growth plans.
• Produce client performance metrics: Revenue realisation, client experience, client profitability.
• Produce sales & coverage performance metric: Pipeline, wins/loss analysis, revenue performance.
• Lead client pipeline reviews to ensure disciplined pipeline management across the client lifecycle from origination to revenue realisation.
• Support production of client facing materials & content in preparation for client reviews.

Financial Performance

• Work with Finance, Product & Sales teams to build & track TTS Europe financial plans.
• Analyse & assess TTS Europe financial performance metrics. Identify & articulate positive & negative financial drivers. Work directly with applicable functions & partners to define and mitigate any financial performance risks.
• Provide analytical & business management support to identify expense optimisation & productivity opportunities across Europe. Lead execution of associated deliverables & productivity programs.
• Support the investment planning process for TTS Europe. Work across front and back-office teams to define, prioritise & quantify investment priorities for the cluster. Track progress too plan.
• Manage headcount, expense approval and other recurring administration processes.

Performance Management & Business Administration

• Coordinate business management reviews. Produce high quality presentations & supporting materials for senior business reviews.
• Utilise internal & external benchmarking data to assess competitive performance/wallet share & articulate specific, actionable opportunities & threats.
• Scorecard management: Produce accurate, timely reporting to track TTS Europe performance against strategic priorities & defined scorecard metrics.
• Continuous review, analysis & publication of performance against targets/KPI’s. Identify risks/opportunities & associated action plans.

Communication & Engagement

• Build & maintain collateral & powerful visuals that tell the TTS Europe story & offer meaningful insights to internal & external parties.
• Publish regular TTS Europe updates to Europe employees and partners.
• Support targeted employee engagement & VOE initiatives such as town halls, round-tables & ongoing Europe communications in partnership with Marketing & ESPA.

Governance & Controls

• Support timely & accurate execution of TTS Europe related controls & governance deliverables, ensuring TTS Europe fully conforms with applicable business & legal vehicle requirements & obligations.
• Support execution of ad hoc controls & regulatory deliverables.

What we’ll need from you

• Relevant work experience in financial services, in a Business Management capacity.
• Bachelor's degree/University degree or equivalent experience.
• Analytical/data expertise. Expertise with Excel.
• PowerPoint & visual content production background.
• Track record of high quality execution against challenging deadlines.
• Clear written/verbal communication & attention to detail.
• Experience dealing with & supporting senior stakeholders.
• Ability to work under pressure, adaptability & a very strong team ethic.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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