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Home Mortgage Post Closing Government Insuring Reviewer

Citizens Bank

Citizens Bank

London, UK
Posted on Monday, July 8, 2024

Job Description

Are you passionate about quality? Do you have an eye for detail? Come join our team! The Post Closing Government Reviewer performs quality reviews and government insuring for FHA and VA loans.

In this position you will…

  • Conduct a detail oriented loan file quality assurance review using a defined checklist
  • Identify missing loan documents and work effectively with both internal and external customers to resolve issues as necessary
  • Accurately complete all follow-up work
  • Complete loan insuring in accordance with defined investor and policy guidelines
  • Perform time-sensitive routine and repetitive tasks requiring research and problem solving skills in a fast paced environment using multiple applications
  • Meet department productivity standards and service level agreements
  • Complete other administrative duties related to departmental activities as assigned

Primary responsibilities include

  • Knowledge of FHA and/or VA mortgage documentation
  • Able to multi-task
  • Attention to detail
  • Strong organization skills
  • Positive and customer-focused mindset
  • Strong and Professional verbal and written communication skills with an ability to effectively communicate with internal and external partners to resolve issues
  • Computer proficiency with a good knowledge of Microsoft products (Excel, Word, Outlook)
  • Self-starter who can carry out assignments to completion and work with minimal supervision
  • Willingness to learn new things and ability to adapt in a constantly changing environment

Qualifications, Education, Certifications and/or Other Professional Credentials

  • Prior loan processing experience
  • Experience working in the Financial Services industry preferred

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: Monday through Friday