As the Legal Process Specialist, your responsibilities include document collection to support subpoena responses and / or interpretation and preparation of each subpoena that requires a response.

Primary responsibilities include

• Responsible for case preparation, which includes reviewing subpoenas and analyzing record requests and / or accessing Citizen's various systems to self-service documentation collection.
• In cases where self-service recording retrieval is not an option, the Legal Process Specialist is responsible for ensuring the records are collected via automated methods.
• May performs quality control checks on collections and documentation prior to final QC.
• Prepares records for final response to requestor.
• Requires strong level of familiarity with bank’s structure, systems, and legal terminology.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Ability to multi-task and balance competing priorities, plan and prioritize daily responsibilities while maintaining close attention to detail, accuracy, and timeliness
• Solid organization and time management skills
• Possess professional written and verbal skills
• A strict adherence to confidentiality
• Familiarity with legal documentation and legal process
• Experience with financial services industry preferred
• Proficiency with MS-365 including the ability to properly create and format documents.
• Associate degree and/or experience as a Legal Assistant is beneficial, but not required.

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Monday - Friday 8:30 AM - 5:00

Equal Employment Opportunity

At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.