We are hiring an HR Generalist for our People Resources Team, a group dedicated to ensuring our company's HR operations are efficient and effective. In this role, you will be a central point of contact for both employees and managers, handling questions and resolving issues directly. You will work in a highly collaborative environment where team members are cross-trained in all areas of HR. You will play a key role in creating a supportive and positive environment for all employees.

Responsibilities:

HR Operations & Service Delivery:

• Serve as a point of contact for HR-related inquiries; diagnose and triage incoming requests to ensure they are addressed efficiently and by the appropriate resource.
• Deliver on a wide range of HR operational activities and tasks, ensuring high-quality and timely completion.
• Recommend and help implement improvements to HR systems, policies, and processes, staying current with best practices and industry trends.
• Maintain accurate data and provide insights through HR reporting and analytics.

Business & Employee Support:

• Partner with business leaders and employees to address a variety of employee relations issues, conducting inquiries and ensuring fair and consistent resolution.
• Act as a trusted coach and advisor to employees and managers on topics ranging from performance management to career development.
• Support business functions through a shared HR Business Partner (HRBP) model, collaborating with the HR team to deliver strategic support to leaders.
• Drive employee engagement by supporting programs and initiatives that enhance the overall employee experience.

Cross-Functional Collaboration:

• Work collaboratively with all members of the People Resources Team, contributing to a culture of shared knowledge and support.
• Partner with the Talent Acquisition team to support staffing needs.
• Collaborate with the Talent Management and Training & Development teams to support key initiatives in performance management, talent reviews, and training and development programs.
• Engage with external vendors as needed to support various HR programs and services.

Qualifications:

• Bachelor’s degree and 2-4 years of experience in a Human Resources role.
• Experience across multiple HR disciplines (e.g., employee relations, talent acquisition, HR operations, talent management) is highly desirable.
• Demonstrated ability to be a proactive problem-solver and a willingness to handle all levels of HR work, from administrative to strategic.
• Strong knowledge of HR best practices, industry trends, and employment law.
• Excellent interpersonal, verbal, and written communication skills, with the ability to build strong relationships and act as a credible advisor to stakeholders at all levels.
• Proven ability to handle sensitive situations with a high degree of empathy, confidentiality, and professionalism.
• Strong analytical and decision-making skills.
• Proficiency with Microsoft Office Suite; experience with Workday is a plus.
• HR Certification (e.g., SHRM-CP, PHR) is preferred.

Additional:

• This role is based on-site in our McLean, VA office, supporting our culture of effective in-person teamwork. We offer flexibility as needed and provide free parking and Silver Line accessibility.
• Minimal travel is expected for this role.
• This is a full-time opportunity.