Work Location:

New York, New York, United States of America

Hours:

40

Line of Business:

Technology Solutions

Pay Detail:

$95,000 - $125,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Preferred Qualifications:

We are seeking a Support Specialist with a minimum of 2 years of experience to join our IT/Operations team. The ideal candidate will have hands-on experience with Robotic Process Automation (RPA) and Alteryx platforms, as well as exposure to Unix environments. In this role, you will provide first and second-level support for RPA and Alteryx, manage release deployments, conduct health monitoring, and utilize observability tools to ensure seamless operations. Responsibilities include troubleshooting automation workflows and data processing tasks, maintaining system performance, assisting with Unix-based applications, creating and maintaining documentation, and collaborating with IT, development, and business teams. The candidate should possess a Bachelor’s degree in Information Technology, Computer Science, or a related field, strong technical skills including scripting and SQL, familiarity with IT service management and ticketing systems, excellent problem-solving abilities, and effective communication skills. Preferred qualifications include relevant certifications in RPA or Alteryx, experience with process optimization and Agile methodologies, and advanced Unix scripting skills. We offer a competitive salary, opportunities for professional growth, and a collaborative work environment.

The IT Support Analyst IV provides a broad range of systems / application support, research and analysis, administration, performance availability monitoring and management for own area.

Depth & Scope:

• Performs work on the access provisioning aspects of the application/system support
• Acts as a Subject Matter Expert and references for team members or clients
• Performs applications/systems under minimal management supervision that are moderate to highly complex
• Performs problem determination including data gathering, analysis and resolution of client applications issues
• Configures, and administers access provisioning requirements to satisfy business applications in co-ordination with appropriate stakeholders
• Develops scripts using appropriate tools to address gaps in the application/system, to simplify and enhance the application/system environment
• Gathers requirements from team and designs/identifies provisioning to satisfy end user requirements

Education & Experience:

• Bachelor's degree required in Computer Science or technical certification
• 3+ years' experience

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.