Engine Field Service Technician
Cummins Turbo Technologies
DESCRIPTION
We are looking for a talented local Field service technician to join our team in Mississauga, Ontario.
At Cummins, we uphold the highest safety standards to ensure a secure working environment for all employees.
This is a field service diesel technician role- Enjoy the convenience and benefits of a company supplied vehicle.
In this role, you will make an impact in the following ways:
Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
Escalates unresolved issues to product specialists or supervisor.
Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional sales and service opportunities with customer.
Completes training in line with skill and business requirements.
Maintains service vehicle and tools for cleanliness and proper operation.
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
RESPONSIBILITIES
In order to be successful in this role you will need the following:
Education, Licenses, Certifications:
310T/421A Red Seal Endorsement is mandatory for this position.
Locally valid driving permit (Preferred)
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Significant field service work experience
Experience working on Transit/Automotive, On-highway, Agricultural, Marine and Industrial engines.
Nat Gas/EV Training (TSSA Certified) is considered an asset for this role.
Experience with high Horsepower engines (19L and above).
Expert level knowledge of and/or experience with engine products
Customer service experience
Experience providing technical advice and coaching to more junior technicians (preferred)
About the role:
Union environment
Working hours 7am-330pm Monday-Friday
Work is mainly in the GTA area
Cummins offers annual bonuses
Boot and tool allowances available
Benefits start day 1
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.
At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.
QUALIFICATIONS
• A copy of your red seal certification or trade’s diploma is required for this position.
• A copy of a 5 years driver’s abstract is required for this position.
• A valid local driver’s license is required for this position.
Min Salary $42.88
Max Salary $47.2
Our culture believes in Powering Your Potential . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.