Service Administrator
Cummins Turbo Technologies
DESCRIPTION
Being part of Cummins means working alongside today’s most innovative thinkers to solve the world’s toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.
We are looking for two talented Service Administrators to join our Wetherill Park Service team .
We have two open opportunities for this role.
This is parental leave cover contract running ideally from late August/ early September 2025 for 9 months. The role is part-time and onsite, working 7.6hour days, 3 days per week, 22.8hours per week.
Roster 1 is Monday Tuesday and Friday, and Roster 2 is Wednesday, Thursday, and Friday.
In this role, you will make an impact in the following ways:
Coordinate all aspects of service administration, including opening work orders
Manage service invoicing, job closures, and purchasing processes including purchase orders and accounts payable
Accurately process labour entries and support WIP/PIP management aligned with KPIs
Collaborate with internal departments and Customer Service Advisors to ensure smooth service delivery
Balance multiple tasks and deadlines while supporting branch and corporate performance targets
Provide backup support for the admin team during breaks, leave, or peak workload periods
RESPONSIBILITIES
To be successful in this role you will need the following:
Proven significant experience in fast-paced customer service, handling diverse inquiries and ensuring satisfaction
Strong verbal and written communication skills for engaging with customers and stakeholders effectively
Exceptional organizational skills, prioritizing conflicting tasks efficiently to meet deadlines and expectations
Advanced computer skills in Microsoft Suite; training provided on other programs
Administrative skills in a service industry are beneficial
Technical Experience is beneficial
QUALIFICATIONS
This job number is specifically for the roster of Monday, Tuesday and Friday.
Our culture believes in Powering Your Potential . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.