We are looking for a talented Service Technician (m/w/d) – New Energy Solutions to join our team specializing in Service for our New Power Department in Gross-Gerau, Hessen, Germany with the primary place of work based in Frankfurt- Griesheim.

In this role, you will make an impact in the following ways :

• Performs on-site diagnostics and repairs on generators Fuel Cells and components, focusing on less complex issues to ensure minimal downtime for customers.

• Delivers exceptional customer service by engaging professionally and courteously, anticipating needs, and ensuring prompt attention to concerns.

• Utilizes specialized tools and follows procedures to accurately diagnose issues and complete repairs, ensuring quality and consistency.

• Conducts preventative maintenance on power generation Fuel Cell equipment according to schedules and standards, helping to extend equipment life and reliability.

• Escalates unresolved or complex issues to senior technicians or supervisors, ensuring timely and effective problem resolution.

• Completes all required documentation accurately, including service reports, timesheets, and warranty claims, supporting operational transparency and compliance.

• Maintains tools and service vehicle in clean and operational condition, ensuring readiness and professionalism in the field.

• Adheres to Health, Safety & Environmental policies, reporting any incidents or concerns to site management and supervisors to maintain a safe work environment.

Qualifications

Education/ Experience:

• Vocational diploma and valid electrical certification; apprenticeship as Power Generation/Electrical Technician preferred.

• Local driving permit and hands-on experience with power generation systems.

• Skilled in high and low voltage work.

• Strong background in customer service and technical support.

Responsibilities

To be successful in this role you will need the following:

• Valid electrical work permit for Germany, ensuring legal compliance.

• Skilled in electrical troubleshooting for quick issue resolution.

• Confident in MS Office for service documentation and reporting.

• Proficient in English.

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As Cummins continues to grow, you'll be provided with continuous learning opportunities, supportive benefits and a culture that values your wellbeing, safety and work-life balance. Here, you'll have the power to determine your future with innovative technology, a focus on sustainability and with a company positioned for long-term growth.