People Support Administrator - Level III
Cummins Turbo Technologies
DESCRIPTION
The People Support Administrator - Level III provides comprehensive administrative support across complex HR matters for employees, managers, and the People Support team. This role ensures smooth execution of HR processes, enhances the employee experience, drives operational efficiency, and ensures compliance with local legislation and company policies. The incumbent supports the employee lifecycle, resolves basic employee and manager inquiries, and contributes to continuous improvement in HR administration within the geography or sub-geography.
Key Responsibilities:
Maintain accurate workforce data and drive efficiency in HR administrative processes to ensure seamless support for managers and employees.
Support employee and manager inquiries at a basic level and provide timely resolutions.
Deliver integrated people administration solutions that leverage technological tools, standardization, and automation.
Perform accurate data entry of workforce information and maintain employee records in HR systems.
Execute standard HR business processes within the defined geography or sub-geography, meeting quality and timeline expectations.
Ensure adherence to HR policies, procedures, and compliance with local legislation.
Partner with Total Rewards Operations to assist in compensation and benefits administration.
Prepare employment contracts, letters, and other HR documentation ensuring legal and policy compliance.
Coordinate engagement activities and support mediclaim processes.
Serve as an absence partner for the Advisor and support low-complexity grievance resolution, including plant rounds.
Manage administrative processes for inter-entity transfers and BTE EPR sharing.
Execute purchase orders (POs) for HR services, gifts, and engagement activities.
Champion excellent customer support and contribute to process optimization and continuous improvement initiatives.
RESPONSIBILITIES
Skills and Competencies:
Human Resources Expertise:
HR Data Management – ensures data completeness, accuracy, and compliance with policies and legislation.
Payroll Administration – delivers accurate and timely employee payments while adhering to regulations.
Compensation & Benefits Administration – translates statutory and tax requirements into HR practices.
HR Business Process Execution – manages HR processes for efficiency, accuracy, and operational compliance.
Human Resources Consulting – applies judgment and knowledge to provide holistic solutions balancing employee and organizational needs.
Technical & Analytical Skills:
- Data Analytics – interprets quantitative and qualitative data, identifies patterns, and supports data-driven decisions.
Behavioral Competencies:
Action-Oriented – tackles challenges with energy, urgency, and enthusiasm.
Communication – conveys information effectively across multiple channels and audiences.
Customer Focus – builds strong relationships and delivers customer-centric HR solutions.
Values Differences – appreciates diverse perspectives and cultural contributions.
Self-Awareness – reflects on feedback to strengthen personal and professional growth.
Process Optimization – identifies and implements efficient work processes with continuous improvement mindset.
Experience:
Significant relevant work experience in HR administration or specialized skills gained through education, training, or on-the-job experience.
Proven ability to manage multiple HR administrative tasks, coordinate processes, and deliver timely support in a dynamic work environment.
QUALIFICATIONS
Qualifications:
High school diploma or equivalent; completion of secondary education or equivalent experience.
Preferred: Two-year University degree in a relevant field of study or equivalent work experience
As Cummins continues to grow, you'll be provided with continuous learning opportunities, supportive benefits and a culture that values your wellbeing, safety and work-life balance. Here, you'll have the power to determine your future with innovative technology, a focus on sustainability and with a company positioned for long-term growth.