We are looking for a talented North & West Africa Strategic Mining Accounts Manager to join our team specializing in Sales & Account Managements for our Africa, Middle East & Central Asia DBU Mining Department based in Accra, Ghana.

In this role, you will make an impact in the following ways:

• Grow revenue and share of wallet by developing and executing strategic account plans that expand Cummins’ presence within large, complex customer accounts.
• Strengthen customer relationships at multiple levels of the organization, building trust through deep understanding of their industry, business model, and evolving needs.
• Drive customer centric solutions by translating data, product insights, and value propositions in ways that help customers make confident business decisions.
• Lead contract negotiations and issue resolution, ensuring smooth handling of escalations, payment terms, and account concerns to maintain business continuity and satisfaction.
• Champion internal alignment by coordinating communication across sales roles, business units, and stakeholders to deliver a consistent and unified customer experience.
• Create measurable improvements in customer loyalty through initiatives that enhance customer value, satisfaction, and long-term partnership opportunities.
• Generate new business growth by identifying opportunities within existing accounts, supporting cross-business strategies, and shaping innovative proposals with customers.
• Elevate team capability and performance through mentoring, coaching, and modelling the Cummins Sales Process, contributing to a culture of continuous improvement and development.

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Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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Effectively manages the relationship and business strategies for large, complex assigned accounts (cross-regional, global, etc.) to grow our share of the customer's wallet and achieve sales goals. Strengthens existing customer relationships and builds additional relationships within accounts.

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Education/ Experience:

• College, university, or equivalent degree in Marketing, Sales, technical or a related subject or an acceptable combination of education and experience required.
• Significant level of relevant work experience required in Mining, including previous customer and/or product experience required.
• Purchasing/commercial contract negotiation preferred.
• This position may require licensing for compliance with export controls or sanctions regulations.
• French/ Chinese speaking capabilities would be an advantage.

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To be successful in this role you will need the following:

• Strategic Account Planning & Execution: The ability to set clear objectives, assess account status versus desired outcomes, and build actionable, measurable plans that align with business strategy.
• Strong Communication & Influence Skills: Skilfully adapting complex technical or business information to different audiences so they can understand, retain, and apply it - whether customers, sales teams, or internal stakeholders.
• Customer Centric Insight & Commercial Acumen: Deeply understanding customer needs, perspectives, and buying behaviours to create relevant sales content, identify barriers, and develop strategies that grow revenue and strengthen relationships.
• Data Driven Sales Management: Using internal/external data for accurate forecasting, maintaining a healthy pipeline, proactively adjusting sales actions, and coaching others to ensure consistent delivery of sales objectives.