Job Summary:

We are looking for a talented Shop Operations Team Manager to join our engine plant in Jamestown, NY. In this role, you will lead a team of production employees while creating a positive, supportive, and accountable work environment. You will ensure daily production goals are met by effectively allocating resources, overseeing workflow, and maintaining consistent communication across all levels of the organization. A key part of this position involves managing timekeeping for direct reports to ensure accurate recording of hours and the fair application of attendance policies. You will provide ongoing coaching, mentoring, and performance management, including the appropriate use of progressive discipline when necessary. Strong communication skills are essential, along with the ability to develop staff, build productive manager–subordinate relationships, and apply company policies with fairness and consistency. This role also requires the ability to lead project groups from initiation through completion and to collaborate with cross‑functional teams to develop and close Corrective Action Responses (CARs). Supervisory experience is preferred, as is a proven ability to guide teams through daily operations with a focus on safety, quality, and continuous improvement.

In this role, you will make an impact in the following ways:

• Manage Daily Operations: Oversee the day-to-day activities of the production team, ensuring smooth workflows and adherence to operational standards.
• Lead Team Members: Provide clear direction, set expectations, and clarify responsibilities to help team members achieve goals effectively.
• Ensure Production Targets: Monitor progress and drive performance to consistently meet or exceed production objectives.
• Promote Safety and Quality: Collaborate across functions to identify and implement improvements in safety, productivity, quality, and efficiency.
• Serve as Project Lead: Take ownership of projects and work assignments, coordinating efforts to deliver successful outcomes.
• Provide Guidance and Feedback: Support team members through constructive feedback and actionable insights to enhance performance.
• Coach and Mentor: Foster professional growth by mentoring team members and developing their skills for long-term success.
• Maintain Housekeeping Standards: Ensure a clean, organized, and compliant work environment that supports operational excellence.

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Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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Supervises the daily activities of a production unit or teams.

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• Supervisory experience preferred.
• Additional Responsibilities Unique to this Position
• Supervisory experience preferred.
• Manage the timekeeping system for direct reports to assure work time is correctly recorded and that attendance policies are applied uniformly and correctly.
• Manage performance and behavior of direct reports through coaching, mentoring, and when needed, through use of the Progressive Discipline Policy.
• Oversee execution of the daily Production Plan, managing application resources to maximize results.
• Build productive manager-subordinate relationships with direct reports such that communications are effective along with effective application of policies and procedures.
• Strong communication skills required. Strong ability to develop and coach staff.
• Project work- ability to lead a Project group- start to finish.
• CARs- Ability to work well with cross functional teams to develop and close Corrective Action Responses

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To be successful in this role you will need the following:

• Builds Effective Teams: Creates strong, cohesive teams that leverage diverse skills and perspectives to achieve shared goals.
• Collaborates: Establishes partnerships and works collaboratively across functions to accomplish common objectives.
• Communicates Effectively: Delivers clear, tailored communication that meets the unique needs of different audiences.
• Decision Quality: Makes timely, well-informed decisions that drive progress and support organizational success.
• Develops Talent: Invests in people by fostering growth and aligning individual career aspirations with organizational goals.

Education, Licenses, Certifications:

• College, university or equivalent degree required, or equivalent experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

• Supervisory experience preferred.