Services Account Executives (Services and Solutions Sales Specialist)

At Dell Technologies, we’re proud to be known globally for the ground-breaking innovation and quality of our services. Services Sales is all about connecting customers in a defined geography or market with our service offerings and making direct sales. Our field-based team identifies, develops and successfully closes business opportunities. Their remit spans the full breadth of Dell’s diverse services portfolio: professional services, consulting products and outsourcing services. Active around the world, they help clients to unlock the potential of next-generation services.

Join us to do the best work of your career and make a profound social impact as a Services Account Executive on our Services Sales team in Mumbai, India

As a Services Account Executive, you will be responsible for managing a set of Services Portfolios (Advisory Consulting, Manage Services, Deploy & Support) and help grow our business. You will work closely with our Services, Consulting and Technology teams and with our clients.

What you’ll achieve

• Demonstrate strong business understanding and Co-relationship with various technology domains

• Strong Services sales acumen

• Manage strong relationships within all stakeholders in an account ( IT Managers, Application owners, Business owners and CXOs)

• Playing pivotal role of customer advocacy and navigating the services sales motion with hygiene, transparency and rigor.

You will

• Sell services to decision makers, purchasing groups and IT influencers with exposure to CIO and CTO level decision makers.

• Owns lead qualification, client proposal development and presentations, developing value propositions for customers, and understanding and communication of Dell Technologies Services capabilities.

• Able to coordinate Dell Technologies resources, sales, services delivery, and operations to meet customer needs. Owns overall governance reviews and approval for new business opportunities.

• Demonstrate ability to think strategically about business, product, and technical challenges

• Build Outstanding customer relationship management experience and collaboration skills

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for in this role:

Essential Requirement:

• 12-15 years of field sales experience with a bachelor's degree

• 8+ years of field services sales experience

• Demonstrate strong services advisory consultant

• Need business understanding and Co-relationship with various technology domains to position appropriate services below strategically in an account.

  • Cyber security services & Recovery solutions

    • Vulnerability management

    • Audit & assessments (Health posture)

    • Industry best practice (NIST standard)

    • Manage Detect Response framework.

    • Incident Response and Retainer Services

  • Gen AI related technologies

    • Usecase identifications

    • System software deployment services

    • AIOps & MLOps

    • Inferencing & prompt engineering concepts

    • Data engineering

  • Data center concepts & DC modernization and migrations services

  • SaaS models, Cloud technologies

  • Infrastructure Managed services

  • SLA/SLO based outcome engagements.

  • Applications modernization

  • Database migrations services

  • IT Infrastructure management & Operational services

  • Client solutions (Employee digital experience, VDI, Intune, AD/Exchange migrations services)

• Strong services sales acumen and manage strong relationships within all stakeholders in an account (IT Managers, Application owners, Business owners and CXOs)

• Demonstrate services sales culture – “Am knowledgeable, am Engaged and am accountable”.

• Playing pivotal role of customer advocacy and navigating the services sales motion with hygiene, transparency and rigor.

• Articulate services offerings technically.

• Technical certifications – If any will add weightage in the selection process

• Strong sales maturity – Nurture and Qualify opportunities, Competitive analysis, financial acumen and deal structuring skills.

• Strong negotiation skills

• Great team player - Collaboration with various stakeholders internally and customer team

• Strong spoken and written communication skills

Desirable Requirement :

• Sales history showing ability to sell services solution in complex environments

• Demonstrated ability to assist in formulating the customer’s long- term strategic vision and our role as a strategic partner

• Strong understanding of operational issues and solutions

• Financial acumen to solution deal with milestones

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 09-Aug-24

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.