Inside Product Specialist

At Dell Technologies, we build the extraordinary. Our Inside Product Specialists are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

Join us to do the best work of your career and make a profound social impact as an Inside Product Specialist on our Inside Product Specialist Team in Gurgaon.

What you’ll achieve
As an Inside Product Specialist, you will deliver technical solutions (with focus on Dell Storage Solutions) to the Inside Sales Team that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions.

You will:
•Be a technical advisor to the sales team and work cooperatively to help them fulfill and exceed their goals
•Recommend business solutions, products and services based on the client’s need
•Research market factors to anticipate customer needs and propose technical solutions
•Assist in the ongoing technical education and development of the broader team
•Establish relationships with customers and eventually manage your own accounts

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
•1–2 years of experience in a customer-facing or inside sales role with proven sales skills to build on
•Focus on results
•Eagerness to learn and become a specialist in a defined area of the Dell Technologies portfolio
•Critical thinking and the ability to prioritize.

•Good oral and written communication skills, ability to communicate effectively with potential customers via phone.

•Prior knowledge of Storage fundamentals would be an advantage.

•Leaning attitude and aptitude towards around Storage, Servers Datacenter solutions domain essential

Desirable Requirements
•Bachelor's degree

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 15-Dec-24

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.