Product Operations Principal Engineer

ACCOUNTABILITIES Represents Worldwide Operations from a product perspective. Creates factory strategies and plans for Worldwide Operations based on product plans and roadmaps. Utilizes metrics to improve new production, introduction process and product quality, at launch and throughout life of the program. Ensures Operations achieves Ready to Ship Release and transactions into production/sustaining. Utilizes Program Review Process (PrP)/Phase Gate Process to transition products from definition through to the sustaining phase. Drives action plans and strategies to reduce overall manufacturing transformation cost. Drives quality improvements by risk assessment/mitigation eliminating sources of defects in the design, supplier, new product introduction and manufacturing processes. Drives continuous improvement in PrP process, product manufacturability and flexibility, and operations cycle time and quality. RESPONSIBILITIES Works independently; achieves results with moderate leader supervision; asks for help when needed to insure completion of tasks Initiates root cause on assigned tasks and issues, recognizes problems within a defined processes and expands scope of tasks as needed Identifies and initiates pre- defined corrective actions with moderate guidance Completes multiple tasks in the overall project plan; meets set deadlines; tracks and reports progress of tasks; drives small team or issue to resolution with coaching Seeks advice when unsure about choosing and giving precedence to a course of action; completes projects as directed by leader Accurately processes and interprets basic data; uses solid problem solving approaches in work assignments Participant in core team and informs team members of actions/plans Participant in extended team and informs team members of actions/plans Follows launch schedule template with guidance ID’s simple NUDDs (New, Unique, Different or Difficult) and develops mitigation plans with guidance Follows template to develop FP (Functional Plan) for simple product launches with guidance Follows build guidelines for all engineering and production builds Develops containment plans for simple excursion management Develops GC (Golden Configs) for less complex products with guidance Manages previously created BOM's (Bill of Material) with limited guidance Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained Erroneous decisions or failure to achieve results may cause delays

Product Operations Principal Engineer

When Dell Technologies launches new game-changing products into the global market, Product Operations Engineering has a vital role to play. The team coordinates all the operational activities that enable products to be introduced and sustained successfully. It’s about making sure there is consistency between production and test environments. It’s about ensuring hardware, software and networking changes are migrated into the production environment in a stable and controlled way. And it’s about creating build processes, coordinating product builds for release into production and setting up configuration specifications for releases.

Join us to do the best work of your career and make a profound social impact as a Product Operations Principal Engineer on our team in Taipei, Taiwan.

What you’ll achieve

You will work on a Cross Functional Development Team leading New Product Introductions / Sustaining Product Management for Enterprise products focusing in AI Servers.

Responsibilities

• Creates factory strategies/plans for Worldwide Operations based on product plans and roadmaps
• Utilizes metrics to improve new production/process/product quality throughout life of the program
• Ensures Operations achieves Ready to Ship Release through product development model/process
• Drives quality improvements by risk assessment/mitigation eliminating sources of defects in the design, supplier and manufacturing processes
• Communicate to executives on technical root-cause analysis, program status, deliverables and other

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Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• BS in Manufacturing Engineering or related engineering field and 10-12 years in Manufacturing Engineering, or Quality and/or equivalent work experience
• Ability to drive action plans/strategies to reduce overall manufacturing transformation cost, cycle time and improve quality
• Effective verbal, written and presentation skills
• Ability to multi-task and program/project manage multiple projects / manufacturing related issues

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.