Position Summary
Are you an experienced, passionate pioneer in technology? A system’s professional who wants to work in a collaborative environment. As an experienced IE Interfaces Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Consider an opportunity with our US Delivery Center – we are breaking the mold of a typical Delivery Center.
Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below …
The Team
Deloitte’s Government & Public Services practice—our people, ideas, technology and outcomes—is designed for impact. Our team of over 15,000+ professionals bring fresh perspective to help you anticipate disruption, reimagine the possible, and fulfill your mission promise.
Our Human Services Transformation team works to help transform how our Government and Public Services clients deliver their services to customers across a variety of channels such as walk-in, mail-in, call center, and self-service applications.
We deliver large, complex systems development and transformation projects to Human Service agencies at the federal, state, and local government level enabling us to collaborate with clients who serve those most in need. Budget constraints paired with increased demand for human services have challenged our clients to find efficiencies, do “more with less,” and rethink the way they deliver services.
Work you’ll do/Responsibilities
- Manage end to end delivery of Interfaces track
- Manage direct technical and functional client expectations
- Coordinate with partners for operations as well as new development of interfaces
- Overall responsible and managing team to conduct requirements, JADS, testing, etc.
- Oversee day to day monitoring of the interface processes
- Continuously bring in innovation and efficiencies in the interfaces track
Required Qualifications
- 10+ years of experience in software engineering
- 5+ years of experience of management experience
- 4+ years of experience in handling interfaces modules for Integrated Eligibility systems
· Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
· Must live in a commutable distance (approximately 100-mile radius) to one of the following Delivery location: Lake Mary, FL with the ability to commute to assigned location for the day, without the need for overnight accommodations.
· Expectation to co-locate in your designated Delivery location up to 30% of the time based on business needs. This may include a maximum of 10% overnight client/project travel.
· Limited immigration sponsorship may be available.
Preferred Qualifications
- Understanding of GenAI concepts
- Experience in working with external partners
- Experience managing teams in multiple locations
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