Senior Manager - Sales & Service in Manufacturing/ Energy, Resources & Industrials (ER&I)
Deloitte
Sales & Business Development
Amsterdam, Netherlands
Posted 6+ months ago
Senior Manager – Sales & Service in Manufacturing/ Energy, Resources & Industrials (ER&I)
- Technology & Transformation
- Amsterdam The Edge
- Bachelor (HBO/WO)
Join Deloitte's Sales and Service team to drive digital transformation in manufacturing, leveraging your expertise in CRM solutions to deliver impactful client outcomes. At Deloitte
W h a t i m p a c t w i l l y o u m a k e ?
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- Your experience and network will help build a strong commercial pipeline together with domain experts in Sales and Service. You’ll advise clients on CRM strategy, lead the design and execution of digital transformation programs, and contribute to Deloitte’s growth in the manufacturing segment. You’ll be an essential part of our CRM leadership team—connecting innovation, delivery excellence, and market success.
H o w d o y o u d o t h i s ?
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• Leverage your industry network to identify and secure new business opportunities in the
manufacturing sector (process and/or discrete manufacturing).
• Build and maintain a joint commercial pipeline in collaboration with leading CRM vendors
such as Microsoft and Salesforce.
• Guide clients through CRM strategy, selection, and implementation, with a focus on B2B
Sales and Service transformations.
• Act as a thought partner to clients, offering strategic advice across CRM, pricing, sales
strategy, service excellence, contact centers, and field service.
• Lead multidisciplinary project teams and contribute to the broader Customer ecosystem
across Deloitte, including E-commerce, Marketing, and Customer Strategy.
• Foster long-term relationships with key accounts, serving as a trusted advisor both during
and after project delivery.
• You’ll work closely with senior colleagues across the Manufacturing industry and
Technology & Transformation teams, combining deep industry knowledge with leading-edge
CRM technology to drive real client impact.
B e t h e t r u e y o u
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• 8+ years of relevant experience in CRM, with a focus on Sales and Service processes in the
manufacturing industry.
• A proven track record in business development, pipeline building, and consultative sales.
• Experience with CRM tooling.
• Strong stakeholder management and communication skills, with the ability to engage at
C-level.
• A collaborative and entrepreneurial mindset, with a focus on delivering client value and
team success.
• Fluency in English and Dutch is preferred.
C o n n e c t y o u r f u t u r e t o D e l o i t t e
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We are curious to know more about you. To learn what makes you exceptional. Because at
Deloitte, we believe that our mutual differences add value to our client’s needs. Please
introduce yourself and apply for this great opportunity. We are pleased to offer you tips on
how to responsibily combine AI with your unique qualities, ensuring that 'your recruitment
process' truly represents you. Not sure if this vacancy is right for you? Please contact the
recruiter below.