Position Summary
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Work You’ll Do
As a Project DeliveryAnalyst on the project, you will:
- Be responsible for supporting a successful adoption of the new MS SUCCESS Integrated Eligibility system.
- Be familiar with OCM processes, be able to comprehend organizational models, and have experience with executing change management strategies.
- This individual will partner with Mississippi Department of Human Services (MDHS) stakeholders to assess current and future state needs, identify change impacts, develop tailored communications, and support project readiness efforts.
- The OCM Analyst plays a critical role in aligning business processes, building change champion networks, and fostering engagement to achieve project objectives and minimize disruption.
The Team
Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Human Services Transformation offering delivers large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies.
The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.
Qualifications
Required:
- Bachelor’s degree
- Adult Learning Methodology: Foundation, Data Analysis: Intermediate
- Survey Development and Administration: Foundation
- Communications, Training, and Awareness: Intermediate
- Change Management: Intermediate
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- Ability to be at client location 4-5 days/week
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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