Position Summary
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Work You’ll Do
As a Project Delivery Consultant on the project, you will:
- Systems Design & Configuration: Engineer robust solutions by designing and configuring custom objects, fields, page layouts, validation rules, and dynamic reports to address client requirements across public sector environments.
- Automation & Workflow Engineering: Leverage Salesforce’s declarative automation tools—including Flows, Process Builder, and Approval Processes—to optimize and automate complex business processes.
- User Experience (UX) Development: Utilize Omnistudio and OmniScript to create guided, intuitive user interfaces and flexible workflows that drive user adoption and streamline operations.
- Security & Compliance Engineering: Implement and maintain data security measures, including roles, permission sets, and sharing rules, meeting stringent public sector compliance standards.
- Agile Software Delivery: Work as an active member of a SAFe 6.0 Agile team, contributing to backlog refinement, sprint planning/execution, and PI planning.
- Stakeholder Collaboration: Engage directly with clients and key stakeholders to understand requirements, demo new solutions, collect feedback, and provide ongoing support.
- Integration & Custom Coding (as required): Occasionally support development of Apex code, Lightning web components, or integrations to connect Salesforce with external systems, supplementing out-of-the-box capabilities.
The Team
Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Sales & Service offering designs and implements sales and service experiences, capabilities, and architectures required to bring customer strategies to life.
The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.
Qualifications
Required:
- Bachelor’s degree
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field preferred.
- 1–3 years of experience delivering technology solutions, preferably with Salesforce or CRM platforms in the public sector
- Technical Skills: Proficient in low-code/no-code tools on Salesforce (Flow, Process Builder, Omnistudio, OmniScript).
- Exposure to software engineering concepts—object-oriented design, test-driven development, version control (e.g., Git).
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Must be able to obtain and maintain the required clearance for this role
- Ability to travel 20-50%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred:
- Hands-on experience with Salesforce Public Sector Solutions is highly desirable.
- Knowledge of Apex, Lightning Components, or system integrations is a plus.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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