Position Summary
This position is responsible for the strategic planning and execution of Deloitte meetings, including those held at Deloitte University (DU) and at off-site locations. These meetings require advanced meeting planning expertise and demand a significant amount of interaction and communication with senior leadership as well as internal stakeholders.
Meeting Planning Responsibilities:
- Deliver exceptional client service and communicate with a consultative, solutions-oriented approach
- Forecast management and impeccable data integrity
- Strict adherence to meeting protocols (cost-saving measures, risk policies, contract approvals)
- Liaison between meeting sponsor and sourcing/scheduling/registration/office operations/vendors/closing; understand and interpret meeting objectives and navigate through the meeting teams’ processes on behalf of the meeting sponsor
- Build relationships and trust quickly with leadership and stakeholders
- Frequent interaction and communication with firm leadership and external clients through meeting registration and coordination
- Execute C-Suite level meetings and events, including client services facing programs
- Rooms management to minimize financial impact to the firm regarding meeting attrition and Deloitte University utilization
- Serve as a single point of contact for both the sponsor and Deloitte University/the hotel/meeting venue, to include coordination on-site
- Develop, review, and approve detailed meeting specifications
- Manage contracts for vendors provided services, including but not limited to production, event décor, entertainment, transportation, team building, IT, special supplies/materials, and temp assistance
- On-site support for designated meetings to ensure successful meeting execution
- Conduct communication (written and oral) both internally and externally with a consultative style
- Drive project management with the ability to understand scope, create timelines and budgets, and deliver on time to budget
- Work independently on multiple projects simultaneously and under deadlines, with a focus on solutions and results
- Manage a high-volume workload in a fast-paced environment while managing stress
- Flexible schedule to include coverage of evenings/weekends as meeting/event needs dictate
- Minimal travel required
Basic Qualifications
- Minimum of 3 years of related meeting or memorable event experience in a corporate, hospitality, service-oriented or customer-centric environment
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- High school diploma
- Proficiency level experience in Microsoft Office applications, including Word, Excel, Outlook, Teams, and PowerPoint.
- This role requires the selected candidate to reside in the DFW area, as on-site work at Deloitte University in Westlake, TX, is the expectation.
An Ideal Candidate will possess:
- Advanced level experience in Microsoft Office applications, including Word, Excel, Outlook, Teams, and PowerPoint.
- Experience working in hotel management software such as Delphi, Daylight, CI/TY, or Infor.
- BA/BS preferred
Applicants or employees with disabilities must be offered any reasonable accommodation necessary for them to perform the essential functions of a position.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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