Manager, Generative AI Platform Delivery
Deloitte
Manager, Generative AI Platform Delivery
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Date: Feb 17, 2026
Location: Toronto, ON, CA, M5C 3G7
Company: Deloitte
Job Type: Permanent
Work Model: Hybrid
Reference code: 132265
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Kitchener, ON
Our Purpose
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
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The Manager, Generative AI Platform Delivery is responsible for the execution, delivery quality, and operational stability of enterprise Generative AI backend platforms. Reporting to a Senior Manager, this role translates platform strategy into actionable delivery plans, coordinates Backend Platform SMEs, and ensures GenAI platforms are built, deployed, and operated reliably at enterprise scale.
This role does not own long-term platform strategy, formal people management, or primary client relationships. Instead, it serves as the technical delivery and operations lead, accountable for sequencing work correctly, actively managing delivery risks, and maintaining stable, secure production platforms.
What will your typical day look like?
Platform Delivery & Execution Ownership
- Own day-to-day delivery execution across enterprise Generative AI backend platforms, including Microsoft Copilot Studio and Google Gemini.
- Translate platform strategy and priorities into executable delivery plans and milestones.
- Coordinate work across Backend Platform SMEs to manage dependencies and delivery risks.
- Own sprint-level execution, short-term prioritization, and delivery forecasting.
Technical Oversight & Decision Support
- Provide technical oversight and challenge for backend architecture, API design, and GenAI platform integrations.
- Ensure solutions align with enterprise standards for scalability, security, observability, and reuse.
- Act as a technical escalation point for design trade-offs and cross-team conflicts.
- Ensure backend platforms remain decoupled and reusable across multiple business domains.
Operational Ownership & Platform Stability
- Accountable for day-to-day operational health of GenAI backend platforms in production.
- Serve as the primary escalation point for platform incidents and coordinate response.
- Drive continuous improvement through incident learnings and platform enhancements.
- Monitor and improve platform reliability, performance, and security posture.
Platform Enablement & Standards Enforcement
- Ensure standardized onboarding, deployment pipelines, and operational practices are applied consistently.
- Drive automation for infrastructure provisioning and CI/CD pipelines.
- Enforce standards related to authentication, API management, and secrets handling.
Collaboration & Leadership Support
- Partner closely with the Senior Manager to provide execution-level insights and risk visibility.
- Collaborate with architecture, security, and governance teams to meet enterprise requirements.
- Support stakeholder conversations with clear delivery status and trade-off options.
- Lead through influence rather than formal people management.
About the team
The Generative AI CoE is an internal team within Deloitte Technology Canada. GenAI CoE focuses on delivering end-to-end solutions that leverage Generative AI technology, including custom-built and commercially available products.
Enough about us, let’s talk about you
Required Skills & Qualifications
- Experience leading technical delivery for backend or platform engineering initiatives.
- Familiarity with Generative AI platforms such as Microsoft Copilot Studio, Google Gemini, and Azure Cognitive Services.
- Strong understanding of backend development, API-based architectures, and cloud-native integration.
- Experience operating production platforms with high availability requirements.
- Knowledge of CI/CD pipelines, infrastructure automation, and cloud security patterns.
- Ability to remain decisive and effective during high-pressure delivery or incident scenarios.
Nice to Have: - Experience supporting enterprise-scale AI or platform environments.
- Azure or equivalent cloud certifications.
- Experience working in organizations with clear separation between strategy and execution roles.
Total Rewards
The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.
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