Position Summary
Manager, Industry Solutions, Payments
What we do
Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You’ll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.
Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.
Work you’ll do
As a Manager, you will lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies. Manager level responsibilities include providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement. You will be expected to implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. You will have the opportunity to lead small engagements or components of large, complex engagements. Additional responsibilities will include:
- Process efficiency & streamlining
- Operating model redesign & enhancements
- Performance benchmarking
- Enterprise cost management
- Strategic & enterprise regulatory management
- Profitability and productivity analysis
- Customer relationship management
Required Qualifications
- Bachelor’s degree from accredited university with strong undergraduate academic record.
- 6 years of consulting and payment industry experience required.
- 4 years’ experience with merchant processors, gateways and networks such as Chase Merchant Services, Elavon, Adyen, Fiserv/First Data, FIS Worldpay, Visa, Mastercard, JCB etc.
- 4 years’ experience with card processing implementations, referential architectures, encryption, tokenization, etc. across an array of payment/checkout models.
- 4 years’ experience with payment product, technology and/or operations experience at a major retailer and/or biller, card processor, terminal supplier.
- Professional competence in the Microsoft Office suite (Word, Excel, PowerPoint, Access).
- Travel up to 50%, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
In addition, successful Managers will also have the following preferred skills
- 4 years’ experience with transaction banks and implementing treasury solutions to enable ACH, Fedwire/CHIPS, RTP, SWIFT and related emerging payment solutions.
- 4 years’ experience with key payment hub & treasury vendors such as ACI, Kyriba, Bottomline, Finastra, FIS, Fiserv, Volante, Temenos, etc.
- Possesses and demonstrates a passion for selling and delivering payments projects at both providers and users (merchants and corporates) of payments products across industries, including payments issuing, processing, acquiring, and switching (networks).
- Experience leading projects that have historically been larger than $500,000, with teams of 5 or more
- Has a strong understanding of the current trends, regulations, challenges, opportunity and competition across the payments value chain
Information for applications with a need for accommodation
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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