Position Summary
Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.
Work You’ll Do
As a US Delivery Center Senior Solution Specialist on the team, you will:
- Transition / Ramp-up
- Learn grant-related configuration and operating processes: grant setup, worktag strategy, charging/costing rules, validations, and reporting expectations.
- Review compliance-driven artifacts: SOPs, control points, audit requirements, and known issues.
- Day-One Surge Support (Hypercare/Stabilization)
- Triage and resolve grant-impacting issues such as incorrect worktagging, charging failures, validation errors, workflow routing issues, and reporting discrepancies.
- Partner with Accounting and Integrations teams when issues span posting logic or inbound/outbound data.
- Steady-State Operate (O&M)
- Provide ongoing incident/request support and problem management for recurring grants issues.
- Maintain strong documentation and traceability; improve knowledge base to support consistent outcomes.
- Innovate & Optimize
- Identify opportunities to improve compliance and transparency (stronger validations, improved reporting packs, cleaner master data governance).
- Deliver more complex enhancements/projects (refined charging rules, enhanced controls, expanded reporting and analytics, process improvements) with disciplined testing and stakeholder readiness.
- Functional Scope
- Grant-related processes in Workday Financials including grant master data, worktagging/charging controls, grant-focused reporting, and related approvals/security.
The Team
Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Emerging ERP Solutions offering drives business transformation and on-going operations for emerging cloud-based solutions to improve performance and agility of the organizations.
This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte’s scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.
The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.
Qualifications
Required:
- Bachelor’s degree
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Workday Financial Services Certified and/or Workday Grants Management Certified
- 2+ years of experience in Workday Financials Grants Management module to include the following;
- Grants Management fundamentals (award vs funding vs spend, grant lifecycle, budget control, allowable/unallowable costs, and period-of-performance timing)
- Ability to support procure-to-pay transactions coded to grants (req/PO/invoice/expense), including troubleshooting validation and budget errors
- Experience working on triage, issue resolution, and incident management
- Client facing operational support
- Delivery Center Location & Travel Requirements:
- Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia)
- Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
- Travel Requirement: Maximum of 10% overnight travel for client or project purposes
- Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
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