Position Summary
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Work you’ll do
As an Associate VP, Engineering Delivery Management, in the GPS HST Technology group, you will:
- Support Implementation and Operations Management best practices while taking ownership of tasks and/or project workstreams and guiding more junior professionals
- Support and/or lead workstreams on engagements related, but not limited, to Systems Implementation, Operations & Maintenance, Helpdesk Operations and Software Application Development & Maintenance
- Contribute to deliverables and review the work of others for quality and accuracy
- Demonstrate an understanding of the client environment and overall project scope
- Responsible for the client and team management including value creation activities
- Understand and evaluate business requirements and apply Integrated Eligibility solution lens to come up with technical designs and solutions
- Propose, Discuss, obtain client approvals and implement Azure infrastructure components
- Manage release management and infrastructure maintenance aspects for solutions
- Perform FinOPS assessments for Azure and AWS infrastructure; Advise clients on cost optimizations
- Lead technology upgrades, security/vulnerability assessment and fixes, performance optimizations
- Evaluate and bring in more Deloitte assets/transfer solutions based on new scope items
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
The Team
Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Human Services Transformation offering delivers large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies.
Qualifications
Required:
- 15+ years of consulting and/or industry experience
- Current state public assistance system experience that supports eligibility and benefits determination and case management
- Experience supporting State client(s) in one or more of the following areas: eligibility determination, benefits calculation, benefits issuance, and/or information management.
- Bachelor’s degree
- Ability to travel 0 - 20%, on average, based on the work you do and the clients and industries/sectors you serve.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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