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TDI - SRE Platform Support - AVP

Deutsche Bank

Deutsche Bank

Customer Service
Posted on Wednesday, April 10, 2024

Job Description:

Details of the Division and Team:

This role for Platform as a Service (PaaS) sits within Application Platforms.

The Application Platforms mission is to build the commercial, technical, architectural, and operational frameworks that will allow DB to operate successfully and securely. PaaS is the strategic application hosting platform of the bank and hosts more than 50% of bank’s workloads. Responsible for the delivery of on-premises and public-cloud based Platform as a Service using third party vendor solutions that leverage Docker and Kubernetes.

It will provide on-demand access to technology services needed to build, host, and manage bank applications using a variety of infrastructure solutions.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

  • Flexible benefits plan including virtual doctor consultation services

  • Comprehensive leave benefits

  • Gender Neutral Parental Leave

  • Flexible working arrangements

  • 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

  • SRE / Production support of PaaS infrastructure which includes incident, change, problem management with a focus on maintaining the platform secure and stable.

  • Collaborate with engineering, Customer success teams to host containerized workloads using above technologies in the standardized, governed and bank-approved manner.

  • Collaborate and co-ordinate with application groups within the Singapore region.

  • Work closely with various vendors and internal teams, to ensure compliance with technology roadmap and security requirements on application, infrastructure, and operating system level.

  • Enhanced operational activities with trouble shooting and resolving issues requiring system functional knowledge and advanced knowledge of the underlying technologies being supported.

  • Automate manual interactions with our systems. Define and implement self-healing and self-management for the platforms.

  • Maintain and improve our observability tools such as Prometheus, Grafana and Splunk

Your skills and experience:

  • Minimum 4 years of relevant experience in a SRE support role

  • Exposure to middleware technologies like WebLogic, JBoss, Tomcat

  • Experienced in operating/programming for Openshift or Kubernetes

  • Working experience of Linux, Containers, Ansible like configuration/automation tools, and OpenShift technologies

  • Experience with monitoring stack like Grafana and Prometheus.

  • Good understanding and basic programming skills in Python, Ansible and Go.

  • Work experience in operations, infrastructure models with strong troubleshooting skills including basic networking knowledge.

  • Strong knowledge and experience with ITIL process is required to perform BAU activities.

  • Experience of support within an SRE type model.

  • Experience and knowledge with Google Cloud Platform (GCP).

  • Experience of working in an Agile environment.

  • Good communication skills and ability to work with other technical groups.

  • Good stakeholder management skills.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

  • Flexible working to assist you balance your personal priorities

  • Coaching and support from experts in your team

  • A culture of continuous learning to aid progression

  • A range of flexible benefits that you can tailor to suit your needs

  • Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.