Corporate Bank Service Officer

Key Responsibilities

• Gives adequate information about banking activity and cash management;

• Responds to telephone and e-mail queries, follows up client queries with the relevant administrative tasks;

• Performs regular service reviews;

• Builds relationships with our clients by listening and understanding their needs;

• Deals with customer complaints accurately and in a timely fashion;

• Supports new client adoption in close cooperation with the Bank’s network and in line with the internal and local regulations;

• Provides support to relationship managers in daily business;

• Remediation of client files in line with internal Anti Money Laundry policies and local regulations.

Requirements and key competencies

• Excellent Hungarian and English knowledge, spoken and written;

• University or college degree in Economics;

• 2-3 years banking experience (advantage);

• Advanced PC knowledge with MS office applications;

• Appropriate communication skills at all levels;

• Strong customer service orientation and advisory attitude;

• Outstanding organizational and time management skills, ability to plan and manage various tasks simultaneously;

• Positive, open-minded, team-player, high drive and energy, strives for the best results.

Role details

Location: Deutsche Bank office, Hold Utca 27

Hybrid working model: 3 days/office

Employment period: 1 year

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

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