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Client Onboarding Specialist (KYC & Documentation)

Deutsche Bank

Deutsche Bank

Zürich, Switzerland
Posted on Thursday, May 16, 2024

Job Description:


  • Support the Front Office on the new client adoption and account maintenance activities
  • Participate in the continuous assessment and recommend actions to improve the client onboarding process

  • Track account opening and maintenance process and proactively follow-up across Front Office teams on progress and propose assistance in resolution of related issues

  • Produce regular reporting on account opening process, define and track improvement actions

  • Participate in the periodic projects with the objective to share the expertise and contribute to the new process efficiency


  • Good knowledge of client documentation and regulations in Swiss banking
  • Good problem-solving skills, multitasking, attention to detail and accuracy

  • At least 5 years of Financial Services experience in similar role including new client adoption and account maintenance

  • Working knowledge of Avaloq and Appway is a plus

  • Knowledge of CRS and FATCA regulation is a plus

  • Excellent level of English, French a plus

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.