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Phyton L3 Support Engineer

Deutsche Bank

Deutsche Bank

Customer Service
Bucharest, Romania
Posted on Friday, May 24, 2024

Job Description:

About Regulation, Compliance & Anti-Financial Crime Tech (RCA)

Our RCA team is responsible for protecting Deutsche Bank from financial and reputational losses incurred by financial crimes by assessing, controlling and mitigating risks. Risk types related to Anti-Financial Crime are consolidated in a comprehensive and effective risk management framework that covers Anti-Money-Laundering, Sanctions & Embargoes, Anti-Bribery & Corruption as well as Anti-Fraud & Investigations.

The L3 Support Engineer provides production support for software applications and works closely with the Development and Release Management practices to ensure code and design integrity of the fixes (hot fixes, patches). The L3 Support Engineer will support the new application following internal DB Best Practices and Governance procedures.

We`ll trust you to:

  • Provide Level 3 support for technical infrastructure components (e.g. databases, middleware and user interfaces).
  • Perform problem and root cause analysis for application production incidents and delivers the necessary resolution pack (i.e. hotfixes, patches).
  • Provide L3 Support and remediation on any issues pertaining to the above applications by providing detailed code analysis of applications’ production platform. Remediate incidents/outages pertaining to the platform.
  • Estimate time required to implement remediation actions.
  • Support and contribute to all relevant documentation following DB internal Standards, Procedures and Guidelines.
  • Ensure appropriate vendor interaction in a multi-vendor environment.
  • Conduct incident and problem management activities
  • Perform detailed technology analyses to highlight weaknesses and make recommendations for improvement.

We`d love you to bring:

  • Good skills utilizing Python and PySpark for processing large data volumes
  • Good knowledge of working with Databases (e.g. SQL, Oracle, Hive, Impala)
  • Relevant experience with Pandas, NumPy, Scikit-learn and other relevant Python libraries
  • Good knowledge of Unix/Linux environments
  • Familiarity with Big Data and Hadoop Ecosystem: Spark (Spark SQL, Dataframes, PySpark)
  • Awareness about DevOps practices like CI/CD
  • Experience using version control systems such as Git
  • Hands on knowledge of Shell Scripting
  • Previous production support experience, with can do mind-set and attitude and hands-on mentality
  • Ability to analyze business requirements, defects and propose hot fixes.
  • Proficient communication and English language skills (written/verbal)

Nice to have:

  • Experienced using Agile development methodologies
  • Familiarity with Atlassian stack: Jira, Confluence, Bitbucket
  • Experience with Google Cloud Platform
  • Experience using Control-M Workload Automation tool
  • Container Deployment experience (e.g. Docker, Kubernetes, OpenShift)

What you will get in return:

  • A truly diverse global culture
  • Competitive salary
  • 24 days’ holiday + loyalty days + bank holidays (weekdays offered for bank holidays on weekend days)
  • Flexible working hours and working from home.
  • Reduced working hours for young mothers.
  • Private healthcare
  • A range of flexible benefits including retail discounts, online sport classes, online nanny program for kids and gym benefits
  • Professional and personal development workshops
  • Opportunity to support various CSR initiatives

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.