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Branch Operations Analyst - NCT 7

Deutsche Bank

Deutsche Bank

IT, Operations
Ho Chi Minh City, Vietnam
Posted on Thursday, May 30, 2024

Job Description:

Details of the Division and Team:

TDI TSCO Branch Vietnam provides operational support such as trade settlement, confirmation, loan settlement, reconciliation and regulatory reports (Process) for Foreign Exchange, Money Market, Fixed Income, OTC Derivatives and Loan (Products).

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

  • Insurance coverage for employees and direct family members (spouse and children)

  • Good benefit in sick leave (max 6 days of sick leave per year with no document submission requirement

  • Gender Neutral Parental Leave

  • Flexible working arrangements

Your key responsibilities:

TDI TSCO Branch Vietnam is looking for a Branch Operations Analyst. This position is responsible in providing deal management and operational support to FIC, Treasury and Loan activities within the bank’s established control framework.

The candidate must possess a functional knowledge of the daily settlement operations process compliance monitoring, trade/ loan settlement, account & confirmation reconciliations, financial messaging and regulatory reporting. This will include transfer of knowledge to team members.

Demonstrate ability to complete assignments in a timely manner and ensuring deal management processes remain efficient & cost effective within the bank’s established internal & external standards & guidelines.

Demonstrate the capability of promoting teamwork spirit within the department in ensuring process completeness and interact with professionals from other departments in ensuring the bank’s objectives are met.

Must be able to analyze data, recognize & respond to anomalies and the ability to evaluate & accurately document & escalate processing exceptions & root cause. Strong understanding of Compliance, Audit, Regulatory & operational risk is a must. Having regulatory reporting experience is highly appreciated.

Risk Management and Control

  • Proactively identifies operational risk and develop controls to manage and mitigate risk in partnership with the business.

  • Educates self about inherent operational risk to improve knowledge about industry standards, security and audit requirements. Escalates appropriately to manage risk.

  • Make recommendations for process improvement. Develop awareness of strategy, predict business changes, control challenges and drive strategic direction/solutions.

Production and Control

  • Mainly execute, Support and Control all internal/regional/regulatory reports related activity for Fixed Income & Currencies and Loan as decided by the reporting manager from time to time.

  • Take lead of new report implementation, regulatpry reporting project.

  • Execute, Support and Control, all Payments related activity associated with the settlement of FIC and Loan products. The activity can expand beyond FIC to other departments within the branch as decided by the reporting manager from time to time.

  • Support loan transaction booking and loan admin tasks: preparing, perfecting, safekeeping, reviewing of offer letters and security documents, checking supporting documents, reconciliations…

  • Supporting the various cross product utilities, initiatives which are set up in the branch form time to time.


  • Leverages own and teams’ product knowledge to deliver customer-centered solutions.

  • Manage and continually propose improvement to daily workflow and operations.

  • Co-ordinate Regulatory/Administrative issues relating to the business along with the reporting manager

Other Matters

  • Monitor daily confirmations & documents, reports.

  • Client queries.


  • Interpret and respond to client, regulatory and other stakeholder concerns along with the reporting manager.

  • Other duties that may be instructed from time-to-time by the bank or as represented by the reporting manager.

  • Any other duties as and when assigned by supervisor.

  • Work & comply with KODs & Regulations.

Your skills and experience:

  • Bachelor’s degree in either Banking, Finance, Economics or Business Administration.

  • Knowledge and Working experience in banking operations: Loan/ FX processing, regulatory/ internal reporting.

  • Strong skills in Microsoft software packages such as Word, Excel, PowerPoint, SQL, Macro.

  • Have the capability of driving initiatives, projects, new developments.

  • Should communicate clearly, have good presentation skills.

  • Strong interpersonal skills and a team player.

  • Have a strong understanding of Compliance, Audit, Regulatory & operational risk, and related issues.

  • Self-driven and keen on change for better mindset.

  • Good competence in written and spoken English and Vietnamese communication skills.

How we’ll support you:

  • Flexible working to assist you balance your personal priorities

  • Coaching and support from experts in your team

  • A culture of continuous learning to aid progression

  • A range of flexible benefits that you can tailor to suit your needs

  • Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.