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Senior Analyst - CT&A KYC Quality Assurance (f/m/x)

Deutsche Bank

Deutsche Bank

IT, Quality Assurance
Berlin, Germany
Posted on Thursday, July 11, 2024

Job Description:

Details of the role and how it fits into the team

The CT&A KYC Quality Assurance programme is formulated and directed by the (Deputy) Global Head of CT&A (Controls Testing and Assurance). Testing & Quality Assurance (QA) is a core component of this programme. It provides assurance to the Management Board, Global Head of AFC and key stakeholders as to the design and/or operating effectiveness of the control framework to manage the Bank’s financial crime risks.

CT&A KYC QA, as a 2LoD function, undertake risk-focused, sampled-based QA to independently assess whether processes to manage financial crime risks in the first and second lines of defence (LoD) operate effectively. The CT&A KYC QA Senior Analyst reports to the CT&A KYC QA Berlin Team Lead. The role’s key responsibility is to execute the QA programme on KYC files, to determine whether files meet quality and completeness requirements in line with applicable policies and regulations, and whether risks have been properly identified and adequately documented by the relevant Business and AFC Functions.

Your key responsibilities

  • Perform CT&A KYC QA assessment in accordance with the global methodology and quality standards. Assess the completeness and accuracy of KYC files using professional judgment, independent research and the review of the supporting documentation. Assess whether narratives address all risk factors, meet internal policies and procedures, regulatory standards and can be fully understood by a third party (i.e. Internal/External Audit, Regulators);

  • Execute the KYC QA activities within the applicable commitments and SLAs. Document workflow status, work performed and the results of the KYC QA assessment;

  • Prepare Management Information (MI) and reports that are accurate, concise, timely and provide added value to the business to allow continuous improvement of controls and processes;

  • Liaise with Senior Stakeholders from Business, Business Line AFC and AFC Policy teams at local and regional levels to discuss and validate the factual accuracy of KYC QA results; Manage relationships and influence key stakeholders across the business lines and collaborate with other control functions as required;

  • Present KYC QA findings and areas for improvement to relevant stakeholders. Track management of findings, ensuring appropriate issue reporting and escalation;

  • Support the Team Lead to develop and implement a globally consistent KYC QA Programme. Provide assistance to ad-hoc requests from the Team Lead.

Your skills and experiences

  • Fluency in both English and Spanish (verbal and written) is a must-have. Fluency in any other EMEA languages is advantageous (French / Arabic / Dutch).

  • Advanced understanding of KYC processes and controls in Financial Institutions (former experience with KYC QA is a big plus).

  • Good understanding and application of relevant AML & KYC regulation and legislation.

  • Working knowledge of international banking business and products across Wealth Management, Retail Banking, Corporate and Investment Banking.

  • Excellent analytical, research, problem solving and decision-making skills. Strong attention to detail and the ability to identify, escalate and communicate issues to management in an effective and succinct manner.

  • Ability to work independently and accurately within tight deadlines while multitasking and prioritising workload with minimal supervision.

What we offer

We provide you with a comprehensive portfolio of benefits and offerings to support both, your private and professional needs.

  • Emotionally and mentally balanced
    A positive mind helps us master the challenges of everyday life – both professionally and privately. We offer consultation in difficult life situations as well as mental health awareness trainings.

  • Physically thriving
    We support you in staying physically fit through an offering to maintain personal health and a professional environment. You can benefit from health check-ups; vaccination drives as well as advice on healthy living and nutrition.

  • Socially connected
    Networking opens up new perspectives, helps us thrive professionally and personally as well as strengthens our self-confidence and well-being. You can benefit from PME family service, FitnessCenter Job, flexible working (e.g parttime, hybrid working, job tandem) as well as an extensive culture of diversity, equity and inclusion.

  • Financially secure
    We provide you with financial security not only during your active career but also for the future. You can benefit from offerings such as pension plans, banking services, company bicycle or “Deutschlandticket”.

Since our offerings slightly vary across locations, please contact your recruiter with specific questions.

This job is available in full and parttime.


In case of any recruitment related questions, please get in touch with Christin Bode.

Contact Christin Bode: +49(030)3407-4860

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.


We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.