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Infrastructure - Operations Expert - AVP

Deutsche Bank

Deutsche Bank

Other Engineering, Operations
Azabujuban, Minato City, Tokyo 106-0045, Japan · Tokyo, Japan · Hills, IA, USA
Posted on Aug 1, 2024

Job Description:

Details of the Division and Team:

This role belongs to Investment Bank Operations in Deutsche securities Inc. to cover multi products of Fixed income bond ( JGB and International bond etc) , OTC derivative product (ie IRS, CDS, LTFX) , Foreign Exchange, Investment Trust Fund and Equity. Investment Bank Operation team is the business enabling function ( so call Middle office ) , which is responsible for trade capture, allocation, prematching and preconfirmation, novation and FOBO reconciliation, supporting both internal and external client for Deutsche Securities Inc, Deutsche Bank AG Tokyo branch and other locations ie London. External clients are mainly the financial institutions including regional bank, trust banks and asset management, Insurance, Corporate, Unlisted clients, and so on. This role is required to focus on FI Bond mainly first but can be potentially expanded to other products as the team is cross covering multi asset class. This role is facing to the internal stakeholders / external client / regulator and governmental body including Bank of Japan, therefore professional business Japanese capacity is strongly required. As the majority of daily tasks were outsourced to offshore team ie Manila and India. This role has to be accountable for the process quality and performance provided from offshore team, responsible for oversitting the offshore team as governance framework.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

  • Corporate Group Insurance – premium borne by company
  • Annual health checkup – cost borne by company (once a year; conditions apply)
  • Flexible Work Arrangements – various ways to work, to fit employees’ needs
  • Child care and elderly care benefits – corporate discount through designated child care & elderly care vendors
  • EAP – free and confidential counseling, online work-life resources
  • Employee networks – Diversity, volunteering, sports, family care - various activities to participate
  • Special leaves entitlement

Your key responsibilities:

  • Supporting Investment Banking Business ( Global Market Business) relating to Fixed income bond ( JGB and International bond etc) , OTC derivative product (ie IRS, CDS, LTFX) , Foreign Exchange, Investment Trust Fund and Equity.
  • Coordinating operational process, regulatory requirement, system change, new implementation and project with other APAC/EMEA
  • Be responsibility for processing of Trade capture ie allocation , prematching, preconfirmation, and reconciliation to be able to manage the trader’s position properly and connection the transition data to back office system for the settlement.
  • Be responsible for maintaining the regulatory reporting requirement
  • Participate the project in response to regulatory and policy change and implement new procedure
  • Exceptional management/ Internal & External issue management
  • Regulatory facing – connect to regulator to discuss the requirement and issue management
  • Client facing – providing the client service and managing client expectation and issue management
  • Take part in the discussion for new business initiatives on New product approvals/ New transaction approvals.
  • Be accountable for End 2 End process including the tasks being performed by offshore team
  • Be accountable for oversitting the offshore operation’s performance by monitoring the completeness of daily process.
  • Take responsibility for transaction processing including issue management with off-shore operations team and follow-ups to ensure the transaction is completed within SLA,
  • Comply all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs
  • Identify and escalate any operational, regulatory and other risks to line manager in timely manner; contributes to the development and implementation of mitigation or control solutions
  • Cooperate with IT and project team in implementing operation systems.
  • Challenges and seeks alternative means to reduce cost & mitigate risk
  • Comply the internal policy and company rule

Your skills and experience:

  • Strong desire to learn the current operational flow and seek for more efficient workflow for further develop
  • Excellent written and verbal communication skills ( Japanese and English)
  • Ability to manage the multi tasks simultaneously
  • Ability to sort out the issue / situation with logical thinking
  • Ability to work under time pressure
  • Be willing to continuously invest in self-learning/training to stay abreast of constantly changing industry trends / client requirements and new products /processes
  • Strong mindset to challenge for moving to next-gen platform and re-engineer current processes to meet changing needs of the business.
  • (Preferable ) 3-5+ years’ experience in the investment banking industry in either Operations, middle office, or Project Management.
  • (Preferable) Direct Customer support / Client Service / Post Sales service experience preferred
  • (Preferable) Knowledge to have either of FI Bond, FX, Equity and OTC derivatives as product,
  • ( Preferable ) Some knowledge and exposure to digital tools will be useful, e.g. Alteryx, SQL, VBA, Python programming. If not, strong desire to get such digital knowledge
  • Educated to University degree level or relevant work experience.
  • Must be native level Japanese, with strong verbal skills and written communication skills in English.
  • Proficient in Microsoft Excel, Word, and PowerPoint.
  • A team player who can work effectively with people all at levels, and across all areas, to achieve the goals of the group.
  • Ability to cope well in a changing and challenging environment.
  • Self-starter with high energy and flexibility.
  • JSDA1 qualification holder preferred (preferable but will require to pass the exam when onboarded )

How we’ll support you:

  • Flexible working to assist you balance your personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.


We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.