Job Title: KYC Operations Lead

Location: Mumbai, India

Role Description

Deutsche Bank Centre (DBC), Mumbai is a wholly owned subsidiary of Deutsche Bank and serves as a talent pool for Deutsche Bank. Wealth Management Centre at DBC services the global Wealth Management (WM) division. Deutsche Bank Wealth Management division is part of Deutsche Bank’s Private, Wealth & Commercial Clients division and combines financial strength and stability with trustworthy partnership and forward-thinking in order to create lasting value for clients. WM offers high net worth clients, family offices and foundations a broad range of traditional and alternative investment solutions, providing a holistic service for all aspects of wealth management.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under child care assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

As part of the Deutsche Bank IPB, we are seeking to hire qualified candidates to handle the following functions:

• To act as the formal hands-on lead of 7-10 KYC Analysts. This means that the KYC Team lead will be actively involved within the KYC execution process and will manage all responsibilities to support the KYC Business Segment Head in day-to-day activities
• Provide planning and execution (KYC processing) support for large Client Groups to enable efficient processing and a first-class client experience
• To manage the relationship with senior Front Office sales officers and act as a 'single point of contact' for queries relating to your team’s work
• Coordinate with several stakeholders, not limited to Business, AFC and QA, Global KYC teams (policy, process, management), Audit etc. to ensure that KYC cases are on track and managed effectively and consistently in line with the agreed process and SLA's
• Ability to deliver Key Performance Metrics to senior business managers. Ability to translate outputs into deliverables and actions. Ensure that the actions are followed through and measured
• Takes ownership to identify key issues and actively participating in their resolution to ensure client satisfaction and acceptable business outcomes
• Ability to guide the team in terms of policy/process queries
• Since the role involved indepth knowledge of IPB KYC process, it is important that the candidate processes KYCs h for the first 6 months to gain adequate knowledge, not limited to:
• Client Data Collection, Documentation & Maintenance as part of new adoption / during periodic reviews.
• Should also know the due diligence required to establish the correctness/validity of documents
• Know your client verification checks
• Risk categorization reviews for clients as per the regulatory requirements with knowledge of enhanced due diligence required while adopting High Risk clients
• Liaise with different stakeholders to manage work pipeline effectively
• Ability to understand complex ownership structures – especially for non-traditional WM clients such Charities, Foundation, Trusts, Private Equity Funds and Private Investment Companies (PIC),
• Detailed initial review of KYC file, identifying gaps in the Front Office submissions and clearly articulating why the submitted files meet (or do not meet) KYC and regulatory requirements
• Understanding the various sources of wealth generation for the client and analysing the information
• Ensuring that cases are prioritised and managed effectively and consistently in line with the agreed process and deadlines
• Independent and proactive liaison with Front Office and Anti Financial Crime function to ensure full transparency and improve turn-around times
• Perform name screening of clients and related parties to identify politically exposed persons, sanctioned persons, adverse media and mitigate risks associated with financial crimes
• Escalate high priority client / business issues in a timely manner to protect the franchise and the client business

Your skills and experience

A Post-graduate/Graduate degree in Finance, Business or Economics with a deep understanding of AML, KYC, Financial crimes, and other regulatory requirements (preferably Wealth Management) is what we are looking in the ideal candidate. Due to the nature of the job you should have the following skill sets:

• Relevant experience in Client On-boarding processes/Periodic KYC review and requirements (preferably APAC region)
• Proven track record in handling big teams and the ability to deliver under high pressure
• Ability to work independently, as well as in a team environment, initiative driven and proactive approach, prioritizes multiple tasks, and meets strict deadlines
• Experience in documenting processes to comply with the regulatory guidelines;
• Excellent communication skills, (written and verbal) with an open-minded approach and the ability to share information with stakeholders and team members
• Proactively communicate with front office on deficiencies and/or next steps of KYC requirement
• Experienced in using the following tools – Appway, Avaloq, Lexis Nexis, World Check

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.