Job Title: Apprentice - Payments Processing Analyst

Location: Mumbai

Role Description

The position is for an Apprenticeship – PB Operations based out of Bangalore and reporting to the Head, RPC - Operations (RPC).

Your key responsibilities

• Processing Standards
• This is German language role, hence German Language Capability is must.
• Process items adhering to procedures and cut-off times.
• Assist the team in the day-to-day operations. Liase with the sending location in case of any clarification.
• Communicate to the team all process related clarifications received from the sending location.
• Collate data regarding process issues and communicate the same to the Manager.
• Carry out all the EOD functions as per checklists and maintain the relevant records.
• Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager.
• Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager.
• Ensure training of new recruits as per the Training Module.
• To ensure proper backups are created within the department.
• Escalation
• Escalate issues to supervisors and managers as per the escalation procedure.
• Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.
• Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations
• To escalate any process related ambiguities to their respective supervisors or manager for clarification
• Compliance
• To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development.
• Business Opportunities
• To achieve the Job objectives set within the timelines agreed.
• Contribution to innovation.
• To promote an environment where all staff develop a sense of involvement in the conduct of their regular work and contribute ideas with the objective of achieving excellence in service quality.
• Carry out the monthly departmental self-assessments, based on the checklists.
• Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions.
• Ensure all amendments and or updates to the KOP are made on the defined timelines.
• Ensure training of new recruits as per the Training Module.
• Carry out tests or quizzes to assess the trainees.
• Maintain all relevant training records.
• Assist the manager in preparation of various team related MIS.

Your skills and experience

• Specify the minimum level and type of experience required for the position (e.g. specialised or cross-functional, cross-industry experience, local or international experience)
  • Clear understanding of Payments flow
  • Wel versed with SWIFT.
  • Risk and Regulatory
  • Business
  • Payments, SWIFT Back-office operation, Operation Risk

Education | Certification (Recommended):

• Bachelor Degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma).
• ITIL Foundation Certificate.

Education/ Qualifications

• Minimun Graduation in any stream.
• German Language Certification (B2+)

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.