For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.

If you are motivated to take the initiative and collaborate with colleagues across the world; if you want to be part of a community where you can grow, both professionally and personally – then join our team.

Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.

You will be part of the CB Branch Operations team in the Retained Organization and will report into the Country Head of Operations.

Responsibilities

• Management of internal and external service relationships and vendors and act as escalation contact.
• Support during operational incidents and coordinate with business and other stakeholders for issue resolution.
• Operation support and expertise in various projects being regulatory changes, new process implementation, new platform or new products implementation for onshore and offshore processes, for example: impact analysis, input on France set-up and products/ regulatory specificities, participation in User Acceptance Testing, ensure changes are implemented in a coordinated / consistent approach among the teams.
• Regular process review of cash related processes and regular review and update of the respective Key Operating Documents.
• Support Audit and Quality Assurance topics.
• Timely delivery of all kinds of reporting to local stakeholders and to the DB group and ensure the required high quality standards are met.

​Skills

• Deep product knowledge in Cash Management (Incoming and Outgoing domestic/cross border Payments, LCR, Cheques, SEPA).
• Project and Change Management experience.
• Strong analytical and communication skills.
• Excellent organisation and prioritisation skills.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.